Bio
Experience
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Loan Operations Clerk
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Oct 2017 - Present
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MarketSource Inc.
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Lawrence, Kansas Area
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Wireless Team Lead
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Oct 2014 - May 2015
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Lawrence, Kansas Area
Greet and provide assistance to every Target guest thru ascertaining the Guest's current and unrealized needs. Relate to guests while Educating them in current sales as well as ongoing promotions and benefits. Provide excellent guest service in regards to al things Mobile for current and future purchases. Complete ongoing technical training while maintaining self and work area to corporate guidelines. Assist in the training and monitoring of part-time employee to insure MarketSource standards.
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Alorica
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Topeka, Kansas Area
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Customer Service Representative/ Inbound Sales
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Jul 2013 - Jul 2014
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Topeka, Kansas Area
Access and review accounts with customers, make adjustments, take payments, determine if further assistance is needed from other departments. Initiated installations and disconnections, processed move orders and changes in services, checked status of orders. Improved customer experience and retention through knowledge of products and recommendations for services.
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Admin/ Finance Assistant
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2010 - 2012
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FSW Admin Assistant
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Jan 2009 - Jul 2009
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Education
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2000 - 2004Texas State Technical College Waco
Digital Media Desin and Media Communication and Information -
2000 - 2004Texas State Technical College Waco
Associate's degree, Multimedia Communication and Information
Suggested Services
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References
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