Experience

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  Piner Cafe

  • Server

    • Jun 2015 - Present

• 

  Wild Oaks Saddle Club

  • Oakmont, CA

  • Server/Assistant to General Manager

    • Nov 2014 - Present
    • Oakmont, CA

    Worked special events as server; cleaned and organized; and decorated the club during the holidays and special events.

• 

  Crepevine Restaurant

  • Santa Rosa, CA

  • Barista/Cashier/Server/Hostess

    • Mar 2014 - Apr 2015
    • Santa Rosa, CA

    Excellent customer service, made specialty coffee drinks, served all beverages, took food orders, ran the cash register, open and closed the register, opened the restaurant, helped train new employees, served food, greeted customers as they entered the restaurant and thanked them for coming as they left, made sure customers were well taken care of while dining, got to know the regular customers and made a point to meet the new customers, encouraged team work among the employees, kept my station clean at all times, on busy weekends made sure all customers got seated as soon as possible.

• 

  Smart Caregiver Corporation

  • Petaluma, CA

  • Customer Service Representative

    • Mar 2010 - Mar 2011
    • Petaluma, CA

    Interact with customers by telephone to obtain all relevant information regarding product inquiries, purchases and product function/maintenance; Process promptly orders, forms and requests via fax; Communicate and coordinate issues/information with internal departments; Provide for the acquisition, care and maintenance of equipment and supplies; Direct unresolved issues to upper management.

• 

  Sutter Health Partners

  • Santa Rosa, CA

  • Human Resources at Sutter Medical Center

    • 2006 - 2008
    • Santa Rosa, CA

    Coordinated the volunteer program; General secretarial work practices; General communication (i.e. multi-line phones, e-mail, fax, etc…); Maintain calendars for administrative and management staff; Maintain application tracking system; Establish, organize, maintain and dispose of personnel files and official/confidential hospital documents; Coordinate/arrange new employee orientations; Assist with planning, coordinating /arranging special events; Provide for the acquisition, care and maintenance of equipment and supplies; Provide general employee relations support to employees/managers; Conducted ergonomic evaluations for various workstations and ordered/scheduled instillation of equipment.

• 

  Sutter Medical Center

  • Santa Rosa, CA

  • Education Assistant

    • Jun 2006 - Sep 2006
    • Santa Rosa, CA

    Coordinated/arranged CEU, CLS and AHA classes, including equipment, room set-up and catering; Organize/maintain files for CEU, CLS, and AHA records meeting certifying agencies requirements; Coordinated/arranged materials/paperwork for classes including registration, handouts, CEU certificates, evaluation summaries, and follow-up correspondence; Maintain educational activity records; Maintained and revised Educational data tracking systems; Develop, improve and implement office practices and procedures; Assist in design and maintenance of materials; Assist in development/maintenance of record-keeping/tracking systems for annual competencies for all hospital personnel; Screened correspondence, calls and visitors.

• 

  San Angelo I.S.D.

  • United States
  • Education Administration Programs
  • 700 & Above Employee

  • Middle School Art Teacher

    • Jul 2002 - Oct 2004

  • Kindergarten/1st Grade Teacher

    • Aug 2001 - Jun 2002

• 

  WEBB Stokes & Sparks

  • San Angelo, Texas

  • Legal Secretary

    • Jul 1997 - Jul 2000
    • San Angelo, Texas

    Prepare/process legal documents/papers (i.e. summonses, subpoenas, appeals, motions, etc…; Mail, fax, or arrange delivery of legal correspondence; General Communication (i.e. multi-line phones, e-mail, fax, etc…); Maintain attorney and staff calendars; Photocopy of correspondence, documents, and other printed material; Organize/maintain case files; Collect employment, medical, and other records; Attend legal meetings (i.e. client interviews, hearings, and depositions; Review legal publications: Perform database searches to identify laws and court decisions relevant to pending cases; Complete various forms, such as accident reports, trial/courtroom requests, and applications for clients.

• 

  Gottschalks

  • Yuba City, California Area

  • Shoe Department Manager

    • Oct 1996 - Jul 1997
    • Yuba City, California Area

    Organize and maintain store merchandise according to the merchandising layout plan; create eye-catching displays to sell the products; checking-in merchandise and logging invoices; conduct ongoing inventory, keep stockroom shelves neat and merchandise at correct price tags; monitor signage especially during sales; handle customer inquiries regarding merchandise and any complaints; hire, schedule and monitor all department staff; train staff to stock merchandise, handle discards, engage customers and to take special orders; opened register and balanced all transactions at day’s end; attend all management meeting; and maintain all store policies.

• 

  Sandy's Take and Bake

  • Santa Rosa, CA

  • Store Manager

    • May 1989 - Aug 1993
    • Santa Rosa, CA

    Understand completely all policies, procedures, and standards; ensure all guests feel welcome and are given responsive, friendly and courteous service at all times; ensure that all food and products are consistently prepared and served according to the restaurant’s standards; complete opening, closing and prep lists; manage other staff members by working hands on in food prep and servicing customers; maintain appearance of facility and sanitation/ cleanliness through training of employees; create a positive, productive working environment; and control cash and rectify all receipts at closing.