Experience

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  Payce Payroll

  • Client/Payroll Service Specialist

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  Payce Payroll

  • Towson, Maryland

  • Client/Payroll Service Specialist

    • Jun 2016 - Present
    • Towson, Maryland

    • Maintains payroll information by collecting, calculating, and entering data into the applicable applications i.e. My Paycenter and EOS (Employer Onboarding System)• Manage workflow to ensure all payroll transactions are processed accurately and timely• Export date from EOS and import that data into My Paycenter• Update Billcom application daily as information is received, reviewed and changed• Research/resolve missing supporting documentation to complete set-up process • Prepare internal payroll reporting • Maintains payroll operations by following policies and procedures• Contributes to team effort by being a Team Player.

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  Walmart

  • Rosedale, Maryland

  • Supervisor

    • Oct 2011 - Present
    • Rosedale, Maryland

    • Managing and assist with stock and receiving items• Provides quality Customer service by effectively communicating with Customers• Answer questions; locate and retrieve merchandise, provide assistance concerning prices and product availability of various departments• Ensures adherence to standards and policies for cold chain compliance, product rotation, sell-by dates, and expiration to ensure quality and freshness. • Ensures adherence to food safety and handling procedures • Able to use meat slicer, deep fryer and rotisserie oven.• Performed Supervisory functions for the cashiers, cart pushers, door greeters, and stockman• Training new Employees

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  Bank of America

  • Hunt Valley, Maryland

  • Operations Specialist

    • Mar 2012 - Feb 2016
    • Hunt Valley, Maryland

    • Reconcile and balance an average of 10+ Outsourced Cash Vaults on a daily basis.• Manage and balance 30+ General Ledger (Federal Reserve) accounts • Research and investigate commercial deposit and change order research cases.• Cross Train other associates on various functions throughout the department.• Administrative Duties including but not limited to, filing, answer phones, assisting clients with concerns, questions, etc.• Review and Analyze refinance mortgages from file referred to closing• Communicate with insurance company daily• Worked with other co-workers to insure the team meet monthly and daily goals• By understanding multiple products, I provided seamless delivery of services • Investigated/Resolve a wide variety of issues and requests that included but not limited to gathering additional information, setting expectations and working with other support organizations to fulfill the request• Maintain and track outstanding servicing requests and provides thorough follow up

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  Amtec, LLC

  • Rosedale, Maryland

  • Administrative Clerk/Payroll

    • Sep 2009 - Dec 2011
    • Rosedale, Maryland

    • Assist with HR needs such as applicants, new hire paperwork, change of status forms, termination paperwork and payroll.• Verify and reconcile CODs (cash, check, money, orders) on a daily basic• Answer phones and direct calls professionally• Assist in reconciling CUA to reverse billing invoice• Labor and sales adjustments research and correction• Using Access to track all incomplete jobs that need to be verified by Supervisor• Dispatching field techs to and from jobs• Logging in cable boxes, cable modem, HD boxes

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  Well Fargo Bank

  • Columbia, Maryland

  • Default Security Analyst II

    • Apr 2007 - Aug 2009
    • Columbia, Maryland

    • Review, analyze and approved claim for loss packages for reasonableness.• Reconcile Loss Tracking • Communicate with the Servicer in order to obtain missing supporting claim for loss documentation.• Update DDA application daily as information is received, reviewed and changed as it relates to loss claims.• Insured the servicer adhere to established controls and procedures as it relates to the claim for loss/Delinquency Reporting.• Providing corrective information to servicers; communication of information to internal customers; evaluate servicer performance to ensure compliance with stated agreements.• Load and Processed Delinquency Report Files by logging, tracking and reviewing delinquency reports received from the servicers.• Using Excel spreadsheet to maintain receipt of the delinquency reports monthly