Bio
Experience
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Golden Gate Restaurant Group
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Vietnam
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Head of Loyalty, Martech, E-commerce cum Partnership, a member of Growth Hacking team
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Aug 2022 - Present
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Vietnam
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Sun Group
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Hanoi
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Loyalty Program Manager
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May 2022 - Aug 2022
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Hanoi
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Vietnam
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Hospitality
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700 & Above Employee
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CX & Digital Platform Development Manager
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Jan 2022 - Apr 2022
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E-commerce Product & Partnership Cum Customer Services Manager
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Sep 2019 - Dec 2021
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BOND VietNam
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Hanoi
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Head of Customer Success Consulting
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Aug 2014 - Jul 2019
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Hanoi
Provide analysis, strategic, creative ideas and practical advice for branding, marketing and customer experience campains to help companies successfully grow their brands and sell their products.My clients included - Banking & Finance: Techcombank, VietinAviva, Napas, PVCombank; - Telecom: Mobifone, Vinaphone, Itelecom; - FMCG: Trung Nguyên, Sabeco, Bibomart, Mamamy, TNR (Shalala Ice cream), Daiko (Vedan, Cocoxim, Tiara…), Mộc Châu Milk, FIT Group (Dr.Clean, O’cleen, Dr.Kool, NuWell, NuWhite, Vikoda…); Minh Dương, Nutricare, Chervon, Kova; - Pharmacy: Sapharco, Amigo (Kaguru, MoreBaby, Feday…); - Real Estate & Hospitality: Vingroup, Redsun, Ogilvy (Sungroup, CEO, PanPacific); - Mobile: Nhật Cường Mobile, Leagoo,…
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Marketing Manager
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Jun 2013 - Aug 2014
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Ha Noi
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Marketing And Public Relations Manager
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Sep 2009 - May 2013
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Public Relations Officer
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Nov 2008 - May 2009
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Collaborator, Reporter, Interpreter
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Oct 2005 - Mar 2007
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Education
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2004 - 2009Academy of Journalism and Communications
Bachelor's degree, External Information
Suggested Services
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Industry Focus. “Food and Beverage Services”
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