Experience

• 

  1st Rate Investment UK Ltd

  • United Kingdom
  • Restaurants
  • 1 - 100 Employee

  • Regional Manager

    • Nov 2020 - Present

    • Responsible for 22 restaurants with sales turnover of £41m in 2021. Circa 1000+ employees.• Exceptional transaction growth ahead of the brand ‘One System’ (KFC Equity plus franchise partners).• Leading a team of 3 Area Managers with the overall responsibility for all 22 stores.• Delivering record breaking sales across all areas of the franchise.• 20/22 stores have achieved and consistently delivered a 5* EHO rating and comply with rigours brand standards.

  • Area Manager

    • Oct 2014 - Nov 2020

    • Awarded Area Manager of the Year 2016, 2017 and 2020.• Responsible for the growth and succession planning of a team exceeding 400 employees.• Project managing new store openings, relocates and extensive refurbishments.• Training, coaching, and developing a team across multiple locations to deliver operational initiatives with a strong track record of achieving record breaking sales/KPI’s year on year.• Promoted 5 restaurant managers, 8 assistant managers and 43 team leaders.• Fast tracked to the role of Regional Manager in November 2020.

• 

  Soul Foods Group

  • United Kingdom
  • Food and Beverage Services
  • 300 - 400 Employee

  • Training Manager

    • Oct 2011 - Nov 2014

    • Responsible for establishing and implementing leadership routines and workshop based courses in all levels of the organisation.• Implementing NVQ level 3 apprenticeships across the business, establishing a strong partnership with the accrediting body, City & Guilds.• Leading training and development at all levels of the organisation, accountable for over fifty stores throughout the Northwest and Northeast UK.• Implementing a blended learning programme across the estate, firmly establishing a successful online learning platform.

  • Restaurant General Manager

    • Jan 2007 - Oct 2011

    • Managing a team of 50+ employees in a fast-moving environment growing sales from 25k in 2008 to in excess of £40k PSA in 2010, developing a reliable team to achieve the largest profit contribution in the franchise, consistently delivering 26%+ EBITDA.• Record breaking sales and operations, recognised by Yum! Brands (KFC) as one of the top 10 Restaurant Managers in the UK and Ireland.• Nominated ambassador for Yum! Brands (KFC) in 2010 as associate partner with the World Food Programme, representing the brand on location in Bangladesh.