Experience

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  University of Massachusetts - Amherst

  • Manager of Circulation Services, W.E.B. Du Bois Library

    • 2008 - Present

    Supervise patron services and the staff of the Circulation, Learning Commons, Course Reserves and Stacks Management services of the W.E.B. Du Bois Library and the Wadsworth (Mt. Ida campus) branch library. Chair of Five College Libraries' Access Committee (2013-2015, 2019-2021). Chaired Libraries Organizational Climate Task Force (2009-2010), Co-chaired Libraries Marketing Working Group (2014-15) and Customer Service Task Force (2017). Served as the UMass Circulation representative to the 5-College FOLIO Circulation/Users implementation team (2018-23), supporting successful consortial transition to the FOLIO library services platform in 2022. Chaired over 10 paraprofessional staff search committees and 2 professional staff search committees resulting in successful hires, Currently supervising 14 staff positions.

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  MILLA Company Inc.

  • Amherst, MA

  • Co-founder, Director of Marketing & Distribution

    • 2000 - 2008
    • Amherst, MA

    Company specializing in housewares product design, manufacturing and licensing. Maintained lean EDI supply chain for nationwide mass market retail distribution with clients including Target, Linens 'N Things and The Container Store.. Developed and implemented marketing strategies, promotional content and oversaw client and vendor communications & distribution. Trade show marketing, oversight of vendor compliance measures.

• 

  Classic Chevrolet, LLC

  • Amherst, MA

  • Sales, finance manager, internet sales advisor, commercial fleet sales

    • 2002 - 2007
    • Amherst, MA

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  Paige's Chevrolet, Inc

  • Amherst, Massachusetts, United States

  • Co-owner, General Manager, Sales Manager

    • 1980 - 2002
    • Amherst, Massachusetts, United States

    Co-owner & General Manager of franchised new vehicle dealership. Over 20 years Automotive sales & inventory management, personnel management, consumer financing fiduciary, operations management. Oversaw Fleet, Institutional & Commercial Sales. Northeast US Regional Truck Sales Honor Club (top 20) 1986, 1988. Maintained Manufacturer Customer Satisfaction Index above 90th percentile for dealership from 1991 - 2002.