Bio
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Credentials
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Microsoft Certified: Azure Fundamentals
MicrosoftMar, 2024- Apr, 2026 -
Microsoft 365 Certified: Fundamentals
MicrosoftNov, 2023- Apr, 2026 -
3CX Advanced Certified Engineer
3CXSep, 2022- Apr, 2026 -
3CX Intermediate Certified Engineer
3CXMar, 2022- Apr, 2026 -
Bitdefender Certified MSP Technical Specialist
BitdefenderMar, 2022- Apr, 2026 -
3CX Basic Certified Engineer
3CXNov, 2021- Apr, 2026 -
Cloud Tech Associate: Disaster Recovery
AcronisNov, 2021- Apr, 2026 -
Level 3 - Unified Communications Technician - Distinction
City & GuildsNov, 2021- Apr, 2026 -
Cloud Tech Associate: Backup
AcronisOct, 2021- Apr, 2026 -
Cloud Tech Foundation
AcronisOct, 2021- Apr, 2026 -
MTA: Networking Fundamentals
MicrosoftMar, 2021- Apr, 2026 -
Microsoft 365 Certified: Administrator Expert
MicrosoftJan, 2024- Apr, 2026 -
Microsoft 365 Certified: Endpoint Administrator Associate
MicrosoftOct, 2023- Apr, 2026
Experience
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Second Line Support Engineer
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Jan 2023 - Present
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First Line Support Engineer
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Dec 2021 - Dec 2022
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Apprentice First Line Support Engineer
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Jun 2021 - Nov 2021
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Apprentice Broadcast Installer
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Jun 2019 - Jun 2021
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Industry Work Placement
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Feb 2019 - May 2019
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Education
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2019 - 2021Solihull College & University Centre
Level 3 Unified Communications Technician Apprenticeship, Information Technology -
2017 - 2019Solihull College & University Centre
Level 3 Extended Diploma in Networking and Systems Support, Information Technology -
2012 - 2017St Peter's Catholic School
GCSE's
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Industry Focus. “IT Services and IT Consulting”
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