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Bio

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Thomas Lettenmair is a seasoned logistics professional with experience in customer service, team management, and supply chain management. He has worked in various roles, including delivery driver, customer service specialist, manager, and transcriptionist. Thomas holds a Bachelor of Science degree from Southern Illinois University, Carbondale, and has demonstrated strong leadership skills, excellent communication abilities, and the capacity to work well under pressure. Thomas has also honed his skills in inventory management, transportation management, and shipping, with experience working in fast-paced environments and handling large sums of money. He is proficient in English and has a strong work ethic, with a proven ability to maintain a strict schedule and provide excellent customer service. With over 15 years of experience in the industry, Thomas has developed a unique blend of skills and expertise that make him an asset to any organization. Summary: Logistics professional with experience in customer service, team management, and supply chain management.

Experience

    • Transcriptionist
      • May 2023 - Present

      Demonstrates ability to listen carefully to audio clips for pronunciation errorsExhibits the capacity to type efficiently and accurately while listening to audio clipsDisplays the desire to self motivate in order to be more efficient and earn more moneyMaintains focus for extended periods of time while remaining efficient and accurate

  • Jordandal Cookhouse
    • Verona, Wisconsin
    • Manager
      • Feb 2018 - Mar 2020
      • Verona, Wisconsin

      Displayed great leadership skills while operating in a high pressure environmentPlaced daily orders for produce and supplies while keeping track of all inventoryProvided excellent customer service both in person and over the phoneOrganized, coordinated, and set up all large catering events for the restaurant

    • Customer Service Specialist
      • Mar 2017 - Jan 2018
      • Deerfield, IL

      Exhibited excellent customer service while talking to patients about their monthly dialysis ordersCoordinated with nurses and warehouses to ensure customers received dialysis solution on timeDisplayed ability to work in a fast pace environment taking 60 to 100 calls per dayDemonstrated ability to work well with others to ensure all customers were receiving excellent service

    • Delivery Driver
      • Jun 2013 - Nov 2016
      • Grayslake, IL

      • Oversaw team of 8 delivery drivers while organizing delivery routes for each team member• Ensured customers’ food arrived safely and in a timely manner• Displayed great customer service when communicating with customers over the phone and in person• Tasked with handling all large catering orders for business events

    • House Sitter
      • Oct 2007 - Jul 2016
      • Grayslake, IL

      • Maintained long-term client relationships while consistently networking to acquire new clients• Displayed ability to maintain a strict schedule and provided clients with peace of mind when they left town• Gained complete client trust and leveraged current client relationships to acquire new business• Provided services including feeding, walking, and cleaning pets, while maintaining home’s cleanliness

  • FedEx Ground
    • Grayslake, IL
    • Package Handler
      • Aug 2011 - Dec 2011
      • Grayslake, IL

      • Trained new employees on proper safety and efficiency for loading semi-trucks • Exemplified great organizational skills when under pressure with strict time deadlines• Placed on busiest trucks to handle the most high-traffic loading schedules• Promoted from part-time employee to full-time employee by demonstrating value to team

    • Phone Worker
      • Jul 2007 - May 2011
      • Grayslake, IL

      • Demonstrated ability to multitask in fast-paced environment while exhibiting great customer service• Trained other employees on how to answer phones, work the cash register, and prepare food• Organized goods and products using the FIFO system• Trusted to handle large sums of money when closing the cash register

Education

  • 2012 - 2014
    Southern Illinois University, Carbondale
    Bachelor of Science Degree, Business and Administration
  • 2008 - 2011
    College of Lake County
    Associate in Science Degree, Associate in Arts Degree
  • 2004 - 2008
    Grayslake Central High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Logistics and Supply Chain.”

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