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Thomas Grieser Executive Leader | Operations Management Expert Based in Muscat, Oman, Thomas Grieser is a seasoned executive with extensive experience in operations management, airline operations, and logistics. As CEO of Oman Air Catering, he successfully transitioned the company to a new facility, implemented lean manufacturing processes, and ensured a sound quality management system. With a strong background in managing large-scale operations, Thomas has led teams in various regions, including Southwest Germany, Qatar, and Egypt. He holds a Bachelor's degree in Hotel Business Administration from Hotelfachschule Heidelberg and has developed expertise in food and beverage concepts, corporate controlling, and cost optimization.

Experience

  • Oman Air Catering
    • Muscat, Masqaţ, Oman
    • Chief Executive Officer
      • Jan 2023 - Present
      • Muscat, Masqaţ, Oman

  • Oman Aviation Services
    • Muscat Governorate, Oman
    • Executive Director Oman Aviation Catering L.L.C
      • Oct 2019 - Present
      • Muscat Governorate, Oman

      This role included the transition to and management of a new catering facility. Further the role includes the full budget responsibility, implementation and development of operational controls and lean manufacturing processes while assuring a sound quality management system.

    • United Kingdom
    • Food and Beverage Services
    • 700 & Above Employee
    • Managing Director Royal Business Restaurants
      • Nov 2018 - Sep 2019

    • Director EUREST Regional South West Germany
      • Oct 2017 - Sep 2019

      Providing Food and Support Services in Southwest Germany (B&I)Managing 50+ Units

    • Area Manager Food Affairs
      • Feb 2017 - Sep 2017

    • Sabbatical
      • Jan 2016 - Jan 2017

    • Qatar
    • Airlines and Aviation
    • 700 & Above Employee
    • Senior Vice President Qatar Aircraft Catering Company
      • Jun 2014 - Dec 2015

      This role included the transition to and management of a new 69.000 sqm facility and approximately 1800 staff with a maximum of 105000 meals and 230 flights per day during peak periodsFurther the role includes the full budget responsibility, implementation and development of operational controls and lean manufacturing processes while assuring a sound quality management systemI started my position in Doha in a 6500 sqm facility which literally broke its seams with 75000 meals and 160 flights per day.In spite of deficiencies in the new facility as it was not yet completed we managed the move without any major disturbances.

    • Vice President Qatar Aircraft Catering Company
      • Dec 2013 - May 2014

    • Germany
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • General Manager
      • Sep 2010 - Nov 2013

      During my role as Executive General Manager Egypt I was also assigned to oversee the construction of a new catering facility in Cairo and merge two existing facilities into one operation. But with the Arabian Spring in 2011 the focus changed to crisis management and maintaining the operation without any days lost, amid opposing employees, exploding costs and salaries. I successfully managed supplier and customer relationships without negative impact on the service levels.

    • Managing Director
      • Jul 2008 - Aug 2010

      As Managing Director Lounge Business, I managed the Lounge Business activities of LSG Sky Chefs in Germany. At the same time I the business internationally - as a competence center in joint cooperation with the local operations of LSG Sky Chefs.

    • General Manager
      • Apr 2006 - Jun 2008

      In this position I managed LSG’ s Catering Facility Hong Kong with approximately 800 employees, 26 airline customers, an average production of 25,000 Airline- and 20,000 School Meals per day. This business included: Industrial catering, airport restaurants and lounges, an in-house laundry and a microbiology laboratory. The production consisted of a variety of different authentic menus with their respective Chefs in European, Chinese, Japanese, Indian, Thai and Indonesian cuisine.

    • Vice President Strategic Projects
      • Feb 2005 - Apr 2006

      Key task as Vice President Strategic ProjectsEnhancement of the Lufthansa Lounge brand and the analysis of the LSG Airport Retail Business.

    • Germany
    • Airlines and Aviation
    • 700 & Above Employee
    • General Manager Inflight Service
      • Jun 2000 - Jan 2005

      Development of food and beverage concepts for Deutsche Lufthansa AG Inflight Service, with a budget responsibility for approximately 520m €.

    • Senior Manager Corporate Cost Controlling
      • Sep 1998 - May 2000

      As Manager Corporate Controlling, I also led an interdisciplinary project team (Fraport, DFS and DLH) investigating the savings potential for the participating partners via collaboration and consolidation of business processes.

    • Group Manager Cost Controlling
      • Oct 1997 - Aug 1998

      Apart from my responsibility as Group Manager Controlling for Cabin Crew and In-flight Service (budget in excess of 1 b €), I was involved in a project to optimise the interface between DLH and LSG Sky Chefs. I further took responsibility to ensure the success of the newly developed procedures. Key objective of this project was to re-focus on collaboration and cost optimisation.

    • Controlling Manager
      • Jan 1995 - Sep 1997

    • Assistant Product Development Manager
      • Jul 1991 - Dec 1994

  • LSG Sky Chefs
    • Frankfurt Am Main Area, Germany
    • Management Trainee
      • Feb 1991 - Jun 1991
      • Frankfurt Am Main Area, Germany

Education

  • 1988 - 1990
    Hotelfachschule Heidelberg
    Bachelor’s Degree, Hotelmanagement
  • 1988 - 1990
    www.hotelfachschule-heidelberg.de
    Bachelor's degree, Hotel business administration

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Industry Focus. “Airlines and Aviation”

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