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Thomas Prashanth is a seasoned professional with expertise in Business Development, Contact Centers, and Salesforce.com. He has 9 years of experience in various roles, including City Manager at Yojak, Assistant City Manager at Bounce, and Area Business Manager at OYO. Thomas holds a PGDM in Marketing, Operations, and Business Analytics from Siva Sivani Institute of Management.

Experience

  • Yojak
    • Vijayawada, Andhra Pradesh, India
    • City Manager
      • Nov 2021 - Jul 2022
      • Vijayawada, Andhra Pradesh, India

  • Bounce
    • Vijayawada, Andhra Pradesh, India
    • Assistant City Manager
      • Feb 2020 - Jun 2021
      • Vijayawada, Andhra Pradesh, India

  • OYO
    • Vijayawada Area, India
    • Area Business Manager
      • Jun 2019 - Feb 2020
      • Vijayawada Area, India

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Team Lead Business Development
      • Apr 2018 - Jun 2019

    • Business Development Associate
      • Mar 2015 - Mar 2018

      VOZIQ is an award-winning customer analytics solutions provider which offers predictive text analytics solutions to Fortune 2000 companies. These solutions leverage contact center agent notes as a source of strategic intelligence about customer experience and customer care costs. Unification with other customer data sources and predictive modelling further help recurring-revenue businesses identify at-risk customers and design proactive strategies to prevent customer churn. VOZIQ’s affordable predictive text analytics has delivered outstanding ROI to some of the industry-leading businesses by helping them retain their customers, reduce care costs, boost customer loyalty and drive incremental purchases.

    • Intern
      • Apr 2014 - Jun 2014
      • Hyderabad Area, India

      Market research in order to estimate the customer satisfaction at selective Medplus retail outlets which is pharma retail chain.Check out the daily inventory levels at the outletsIdentify the possible reasons for the increase in the employee attrition rate at the outlets by interacting with them

Education

  • 2012 - 2014
    Siva sivani institute of management
    PGDM, Marketing, Operations, Business Analytics
  • 2007 - 2012
    Koneru Lakshmaiah College of Engineering
    Bachelor of Technology (B.Tech.), Industrial Engineering
  • 1993 - 2005
    Nirmala high school
    Schooling

Suggested Services

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Industry Focus. “Wholesale Building Materials”

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