See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

Bio

Generated by
Topline AI
Thokozani Mpando is a seasoned professional with experience in customer relationship management, sales, marketing, and operations. He has worked in various roles, including Employee Benefits Consultant, Operations Support, Convenience Retail and Marketing Implementer, Branch Manager, and Sales and Marketing Officer. Thokozani holds a Bachelor's Degree in Marketing from the Catholic University of Malawi.

Experience

  • Vanguard Life Assurance Company Limited
    • Lilongwe, Central Region, Malawi
    • Employee Benefits Consultant
      • Feb 2021 - Present
      • Lilongwe, Central Region, Malawi

      - Seeking and on boarding customers. - Managing customer relationships and delivery of products.- Presentation and communication of product changes and delivery plans to clients.- Conduct market research and analysis.- Prepare weekly sales reports to the Group Business Manager.- Liaise with headquarters on all client account operations and queries.- Handle all product-based queries in the central region.- Provide advice and direction to all Corporate Financial advisor and Group Business Advisors

  • Vivo Energy
    • Blantyre, Southern Region, Malawi
    • Operations Support, Convenience Retail and Marketing Implementer
      • May 2019 - Jan 2021
      • Blantyre, Southern Region, Malawi

      - Develop the Convenience Retail & Other Non-Fuel Revenue plans.- Deliver the annual country Convenience Retail & Other Non-Fuel Revenue targets. - Find, assess, design and develop new and existing locations/sites. - Identify, select, negotiate with and appoint key partners. - Form strategic alliances with partners for business growth. - Develop and implement tactic promotional campaigns.- Monitor market and competitor behavior. - Review, implement and standardize space layout, pricing, ranging/assortment strategy. - Become the focal point for Malawi market information. - Administrative support. - Identify training needs for forecourt and shop staff. - Managing sales through fuel and lubes sales- Enforce the service stations HSEQ/HSSE compliance checklist- Take and instigate orders from customers- Manage customer queries (Account and their assets)- Liaise with Supply and Distribution department on orders for customers

  • Smile Life Insurance
    • Lilongwe, Central Region, Malawi
    • Branch Manager
      • Apr 2017 - May 2019
      • Lilongwe, Central Region, Malawi

      - Seeking and on boarding customers. - Managing customer relationships and delivery of products.- Presentation and communication of product changes and delivery plans to clients.- Promotion and clarification of products through media based communications.- Conduct market research and analysis.- Maintaining and improving public relations.- Liaise with headquarters on all client account operations and queries.- Handle all product based queries in the northern and central region.- Manage all client accounts in the northern and central region.- Keeping track of finances of the branch.- Preparing Board packs for Board meetings- Managing employees at the Lilongwe branch

  • Kentam Products Limited
    • Mzuzu, Northern Region, Malawi
    • Sales and Marketing Officer
      • Jun 2016 - Mar 2017
      • Mzuzu, Northern Region, Malawi

      - Preparing and analyzing sales reports. - Market research and analysis. - Competitor profiling. - Marketing and public relations. - Preparation of salesmen files. - Organize all salesmen’s tools needed.

Education

  • 2011 - 2015
    Catholic University of Malawi
    Bachelor's Degree, Marketing

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Insurance”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles