Okay, let’s tackle this. So Thitipong has 6+ years of experience as a Passenger Service Agent at Bangkok Airways Ground Services Co.,Ltd. This is a customer-facing role, but not a technical one. Location is Thalang, Phuket, Thailand, which is a relatively lower-cost area. Considering his experience and location, I would estimate his hourly rate to be on the lower side of the spectrum. Typically, customer service professionals in the airline industry can charge between $20-$40 per hour, depending on the location and experience. Since Thitipong has a degree in Liberal Arts and Sciences, which is not directly related to customer service, I would estimate his rate to be around $25 per hour.