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Thi Kim Tuyen Tran is a seasoned professional with a strong background in education, administration, and content creation. As a Teaching Assistant at EQuest Education Group, she has honed her skills in classroom management, instructional support, and team collaboration. Prior to this role, Tran worked as an Administrative Assistant at Sunland Immigration, where she refined her expertise in remote operations, customer service, and event coordination. Tran holds a Bachelor's degree in International Business from Western Sydney University and has obtained various certifications, including Event Coordinator and Content Marketing for Social Media. Fluent in Vietnamese and English, she effectively communicates with diverse audiences.

Credentials

  • Event Coordinator
    Western Sydney University
    Dec, 2023
    - Apr, 2026
  • Navigating the World of Work
    Western Sydney University
    Nov, 2023
    - Apr, 2026
  • Career Essentials in System Administration by Microsoft and LinkedIn
    Microsoft
    Mar, 2023
    - Apr, 2026
  • Certificate of Achievement - Career Branding
    Western Sydney University
    Mar, 2023
    - Apr, 2026
  • Content Marketing for Social Media
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Critical Thinking and Problem Solving
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Excel for Corporate Finance Professionals
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Financial Modeling Foundations
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Learning Excel Online (Microsoft 365)
    LinkedIn
    Mar, 2023
    - Apr, 2026
  • Statistics Foundations 1: The Basics
    LinkedIn
    Mar, 2023
    - Apr, 2026

Experience

    • Teaching Assistant
      • Nov 2023 - Present
      • Vietnam

      - Assist the instructor in managing the classroom, preparing instructional materials, and grading assignments.- Provide individualized support to students by answering questions and addressing concerns.- Participate in team meetings to discuss student progress and make recommendations for improvement

    • Administrative Assistant
      • Oct 2023 - Jan 2024
      • Canada

      - Remote assistance in daily office operations including data entry, filing, and document preparation.- Manage and respond to email and telephone inquiries from clients.- Coordinated appointments and meetings, ensuring schedule between staff and clients.- Prepare reports and presentations for management and support unexpected tasks when required.

  • Western Sydney University
    • Ho Chi Minh City, Vietnam
    • Content Creator
      • Jun 2023 - Jan 2024
      • Ho Chi Minh City, Vietnam

      - Create content for events of BEE Volunteer Project in Vietnam.- Conduct market research to provide content for events.- Develop ideas and content for events on Western Sydney University's social networking site.

  • Western Sydney University
    • Ho Chi Minh City, Vietnam
    • Content Strategist
      • Jan 2022 - Feb 2022
      • Ho Chi Minh City, Vietnam

      - Developed strategic contents for Launch Pad Vietnam Community - WUSU (Season 1).- Generated comprehensive market research to deliver content for the event 'Start-up Journey'.- Demonstrated effective professional email communication with guest speakers to invite them to the event and successfully invited Mr. Giang Tran Minh Thanh - Director of KVision Fund Vietnam.

  • Missxu Store
    • Ho Chi Minh City, Vietnam
    • Telecommunications Consultant
      • Nov 2020 - Feb 2021
      • Ho Chi Minh City, Vietnam

      - Use phone and computer to consult products, services and store policies.- Note consumer behavior as well as feedbacks from them to identify customer trends to have opportunities for product growth.Results: increase sales month-by-month and received positive customer feedback on Facebook.

  • K300 Clothing Store
    • Ho Chi Minh City, Vietnam
    • Sales Lead
      • Nov 2019 - Feb 2020
      • Ho Chi Minh City, Vietnam

      - Build and maintained strong relationships with regular customers; increasing consumer loyalty and repeat business.- Collaborated with colleagues, sharing key responsibilities - product ordering, stocking, facility management, and cleaning.- Utilised telephone sales pitching skills including value selling to maintain a strong sales record.Results: Sales reached 200 million VND/month during the Tet holiday and exceed the monthly KPI. Increased sales by 20% compared to previous months.

  • Xanh Lá Clothing Store
    • Ho Chi Minh City, Vietnam
    • Sales And Marketing Specialist
      • May 2019 - Aug 2019
      • Ho Chi Minh City, Vietnam

      - Manage subscription lists and inventory data, increasing store efficiency.- Constructed and managed email marketing system and social media content.- Clean the store, check inventory, display and package merchandise for online orders

Education

  • 2021 - 2024
    Western Sydney University
    Bachelor's degree, International Business
  • 2016 - 2019
    Le Quy Don High School for the Gifted
    High School Diploma

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Industry Focus. “Education Administration Programs”

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