Experience

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  Center for Sustainable Energy (CSE)

  • San Diego, California, United States

  • Rebate Processing Specialist

    • Jul 2022 - Present
    • San Diego, California, United States

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  TaskRabbit

  • San Diego, California

  • Freelance Administrative Assistant

    • May 2017 - Jul 2022
    • San Diego, California

• 

  AppleOne Employment Services

  • San Diego, California, United States

  • Program Assistant at SDGE

    • Apr 2021 - Mar 2022
    • San Diego, California, United States

    Accurately and efficiently processed applications for SDGE's CARE and Medical Baseline programsProcessed recertification applications for CARE and Medical Baseline programs

• 

  DICK'S Sporting Goods

  • San Diego, California

  • Administrative Assistant

    • Jan 2018 - Apr 2019
    • San Diego, California

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  eTeam

  • Greater San Diego Area

  • Administrative Assistant

    • May 2017 - Sep 2017
    • Greater San Diego Area

    Administrative assistant at HP, Inc. Supported multiple departments with purchasing, calendar management and tracking travel expenses. Managed departments move to a new building.

• 

  Simply Biotech

  • Greater San Diego Area

  • Administrative Assistant

    • Sep 2016 - Nov 2016
    • Greater San Diego Area

    • Administrative support at Bachem to transition documents and procedures to an online system.

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  Intelicare Direct

  • United States
  • Consumer Services
  • 100 - 200 Employee

  • MCR Team Lead

    • Jul 2015 - Sep 2016

    -Lead and train a team of Member Care Representatives (MCRs) to meet company quality standards-Quality check team member phone calls-Provide regular performance feedback to team members

  • MCRR

    • Apr 2015 - Jul 2015

    -Quality check MCR phone calls-Process online request from customers for account cancellations and opting out of company database-Ensure customers who were dissatisfied with service are satisfied with resolution-Review calls from credit card charges backs to determine if the charge could have been avoided

  • Member Care Representative

    • Dec 2014 - Mar 2015

    -Received calls from members requesting cancellation of their accounts-Processed account cancellations accurately-Negotiated refunds and maintained company standard for refund amounts

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  CalciMedica Inc

  • La Jolla, CA

  • Administrative Assistant

    • Jul 2011 - Mar 2014
    • La Jolla, CA

    - Admininstrative support for a startup biotech company- Managed accounts payables using Quickbooks- Maintained MSDS records electronically- Converted MSDS records from paper to electronic system- Managed Confidentiality Disclosure Agreement files- Travel arrangements- Planned company holiday parties and summer picnic events- Prepared company information for annual audit- Maintained clinical contracts files- Maintained human resources records for all employees- Ensured that intellectual property and patent legal documents were submitted to the legal team in a timely manner- Maintained hazardous waste files

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  Toastmasters

  • La Jolla, CA

  • Member - Toastmasters of La Jolla

    • Apr 2003 - Mar 2014
    • La Jolla, CA

    - Earned Competent Toastmaster award by completing ten project speeches- Earn Advanced Communicator Silver was by completing advance speeches and projects- Served in several officers positions, including Secretary/Treasurer, Public Relations, Education and Club President- As President, the clubs I lead achieved at least Distinguished Cub status within Toastmasters International

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  Slumberland

  • Finance Coordinator I

    • Dec 1997 - Mar 2011

    -Ensure information received for financed sales orders is accurate and complete and entered into the customers' account.-Process payments from financing company for delivered orders.-Reconcile payments from financing company with Slumberland accounts.-Make corrections to corporate store cash drawer reports as requested by store personnel.-Answer questions from store personnel about financing orders and balances on customers' accounts.-Filing finalized sales orders.

• 

  Ameriprise Financial Services, Inc

  • Administrative Assistant

    • Mar 1998 - Sep 2007

    External Products Group -- 2003-2007-Calendaring for vice president and other team members.-PC inventory maintenance – ensure PCs are being charged to correct department and replaced when leases expire.-Created correspondences, spreadsheets and presentations using Word, Excel and PowerPoint.-Worked with a team of administrative assistants at Ameriprise to share information and processes. Projects include a database of important information that administrative assistants can reference and creating checklists for on-boarding new employees and contractors.-Records Management.Personal Trust Services -- 1998-2005-Calendaring for vice president and other team members.-Developed computer-based templates and databases for PTS, streamlining processes while meeting state and federal regulations.-Created accurate monthly trust account activity reports.-Identified a need and developed an on-line administrative assistant handbook used by all assistants in the products group. Selected as a one of only 43 Premier Performers for work on this handbook-Developed and maintained Lotus Notes database for PTS forms, policy manual and procedures manual.-PC inventory maintenance – ensure PCs are being charged to correct department and replaced when leases expire.-Occasionally fielded calls from financial advisors with regard to trust services-Managed files sent to record storage.-Maintained department information on company intranet site.

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  Center for Diagnostic Imaging

  • Quality Assurance Assistant

    • Jan 1993 - Jun 1995

    -Responsible for weekly, monthly and quarterly modality count reports distributed to company executives.-Developed statistical reports of results of Continuous Quality Improvement program by all areas of the clinic using Excel and graphics.-Designed forms using WordPerfect and later converted documents into AmiPro.-Developed and maintained a database on Paradox of radiologist information.

• 

  University of Minnesota School of Public Health

  • Senior Secretary

    • Aug 1992 - Jan 1993

    -Created and maintained career library for graduate students to assist them in finding research assistant and teacher assistant positions as well as job placement after graduation.-Organized workshops to help students with their job searches and defining career goals.-Developed and maintained a database of potential employers from across the country.

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  Pembco

  • Assistant to the President

    • Apr 1989 - Jan 1990

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  For Sale by Owner - Bolsinger

  • Office Support

    • 1987 - 1990

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  Questar Data Systems

  • Processing Clerk

    • Mar 1987 - Feb 1988

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  Christopher & Banks

  • Assistant Manager -- GiGi Store

    • Sep 1986 - Feb 1987

    -Daily store opening and closing-Customer assistance with sales and returns-Monthly sales projects-Manage store displays-Supervised employees