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Theresa Graham is a seasoned healthcare professional with experience in patient accounting, medical coding, and health information management. She has worked in various roles, including Cash and Adjustment specialist, Lead Program Coordinator, and Real Estate Agent. Theresa holds an Associate's degree in Culinary Arts and Related Services and is certified in Real Estate and Online CPR/AED and First Aid Combo Course. She has skills in Cash And Adjustment, Health Information Management, Patient Accounting, Management, Software Documentation, Invoicing, Time Management, Accounts Receivable, Medical Coding, Customer Service, and Microsoft Excel.

Credentials

  • Real Estate
    National Association of REALTORS®
    Aug, 2019
    - May, 2026
  • Online CPR/AED and First Aid Combo Course
    National CPR Foundation
    Oct, 2023
    - May, 2026

Experience

  • Semonin Realtors
    • Louisville, Kentucky, United States
    • Real Estate Agent
      • Mar 2024 - Present
      • Louisville, Kentucky, United States

      I love counseling people to guide them into buying or selling their dream home. I am a people-person who cares about growing a connection with you. Give me a call to learn more!

    • Realtor
      • Jul 2019 - Present
      • Louisville, Kentucky Area

  • Signature Healthcare
    • Jefferson Place
    • Business Office Manager
      • Nov 2017 - Dec 2020
      • Jefferson Place

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Lead Program Coordinator
      • Jul 2013 - Oct 2017

      Manage day to day accounting activities. Complete all contracts for all of our Insurance providers. Provide excellent service and communications to patients, pharmacist and staff. Oversees patient statements and patient payments. Approves charity applications. Makes daily deposits to bank account. Posts cash to insurance and patient accounts. Monthly close of all accounts through Excel spreadsheets. Codes invoices. Bills insurance with the use of HCPCS and universal claim forms. Research and resolve aged accounts. Problem solving on a daily basis. Price updates. Payroll. Order all supplies for Pharmacy's.

    • Patient accounting/Government follow-up
      • Apr 2012 - Jul 2013

      Performs account follow-up activities daily to insure quickest possible reimbursement for all insurance balances. Completes all correspondence entries in assigned queue on a daily basis. Reviews correspondence and initiates appropriate action. Resolves a sufficient number of accounts to meet productivity standards as established by department director. Completes special projects as assigned according to established time frames. Communicates effectively and courteously with all visitors, physicians, patients and employees. Maintains patient privacy and confidentiality at all times according to established procedures.

    • Cash and Adjustment specialist
      • Aug 2007 - Apr 2012

      Responsible for processing payments received on a daily basis thru lockbox and U.S. mail. Post and reconcile payments to the McKesson software system. Process credit card payments, adjustments, write-offs and refunds for all payers. Works with each AR Team member on resolving aged accounts and functions of the McKesson software system. Data entry of employee DVR’s. Oversees tracking/accrual of revenue for the annual flu program.

    • Health Information Mangement specialist
      • Sep 2006 - Jul 2007

      Responsible for printing mailing and faxing doctor’s orders to various physicians and following up on 485’s and orders. Verify documentation for DVR’s in McKesson and distribute to managers for payroll and billing for data entry. Keep daily log of consents received and notify managers of any that are outstanding. Work closely with OBQI nurses. Prepare admission packets for field staff and pharmacy. Filing duties and distribution of mail. Serve as back up to receptionist answering switchboard and greeting guest. Participates in orientation, in-services, organizational meetings, and educational opportunities

    • Medicals Records Scanner/ Prepper/Indexer
      • Feb 1993 - Aug 2006

      Worked with the Sovera System and A2K. Identified and prepared documents to be viewed by nursing units and doctor’s offices. Data entry and filing duties. Met quota requirement accurately and timely.Release of Information ClerkProvided customer service to patients by assisting with filling out medical record consent forms. Released medical records to doctor’s offices, hospitals and attorney’s offices. Answered multi-line phones and worked with Windows and A2K software.Medical Records ClerkResponsible for distributing charts to each floor per doctor’s request. Picked up discharged patient’s charts. Sorted and filed medical documentation

    • n/a
      • 1901 - 1901

      Updating and maintaining contracts between Pharmacy Plus, Pharmacy Plus #2, Pharmacy Plus Specialty and all Insurance companies. Post all insurance and patient payments to accounts. Write offs monthly and end of month close activities for all of the above.

Education

  • Jefferson Community College
    Associate's degree, Associates of Arts
  • Sullivan University
    Associate's degree, Culinary Arts and Related Services

Suggested Services

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Industry Focus. “Health, Wellness and Fitness”

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