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Thembelani Benedict Gumbi

Emergency Dispatcher at Vantegic Solutions Pty Ltd
Intro Book
Thembelani Benedict Gumbi is a seasoned emergency dispatcher with extensive experience in South Africa, proficient in multiple languages, possessing skills in crisis management, and holding an Associate's degree in Digital sound engineering.
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City of Johannesburg, Gauteng, South ...
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Thembelani Benedict Gumbi is a seasoned dispatcher and operations expert with extensive experience in emergency response and management. Having served as an Emergency Dispatcher at Vantegic Solutions Pty Ltd and Philamed Ambulance Services, he has honed his skills in intercepting emergency calls, assessing situations, and dispatching response personnel. His tenure at Checkers Hypermarket Sdn Bhd (Cheras Branch) has also equipped him with expertise in front-of-house management and guest relations. Gumbi's diverse experience spans multiple industries, including hospitality, healthcare, and construction. He holds an Associate's degree in Digital Sound Engineering from Boston City Campus and a High School Diploma from Langalakhe High School. Proficient in multiple languages, he brings a unique blend of technical and interpersonal skills to the table. Currently based in the City of Johannesburg, Gauteng, South Africa, Thembelani Benedict Gumbi is poised to leverage his expertise in emergency response, operations management, and customer service to drive success in various roles.

Experience

  • Vantegic Solutions Pty Ltd
    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • Emergency Dispatcher
      • Nov 2022 - Present

      Receive emergency and non-emergency calls, monitor SAPS logs, keeping records, addressing problems, and dispatching appropriate team members. This also includes monitoring weather reports or notifying authorities if/when necessary.

    • Emergency Dispatcher
      • Dec 2022 - Apr 2023

      Sandton SAPS Dispatcher

  • Checkers Hypermarket Sdn Bhd (Cheras Branch)
    • Pietermaritzburg, KwaZulu-Natal, South Africa
    • Perishable
      • Nov 2019 - Present
      • Pietermaritzburg, KwaZulu-Natal, South Africa
  • Moja Love TV
    • South Africa
    • Assistant Production Coordinator
      • Mar 2022 - Nov 2022
      • South Africa

      Set up the production office, organise shoot equipment, supplies, staff and talent. Coordinate travel, accommodation, work permits and visas for cast and crew. Distribute shooting schedules, crew and cast lists, scripts and script revisions and cheparone on site for talent and crew.

  • Philamed Ambulance Services
    • Emergency Dispatcher
      • Nov 2021 - Feb 2022

      Intercept emergency calls between the public and official authorities to dispatch appropriately to the response personnel. Assessing and diagnosing thenature of the emergency, liaising necessary details from the caller, to the relevant department and delivering clear and concise reports daily.

    • Emergency Dispatcher
      • May 2021 - Feb 2022

      Intercept emergency calls between the public and official authorities to dispatch appropriately to the response personnel. Assessing and diagnosing thenature of the emergency, liaising necessary details from the caller, to the relevant department and delivering clear and concise reports daily.

  • Yes Please BnB
    • Pietermaritzburg, KwaZulu-Natal, South Africa
    • Receptionist
      • Mar 2020 - Apr 2021
      • Pietermaritzburg, KwaZulu-Natal, South Africa

      Front of house manager responsible for facilitating all communication with establishment guests from point of check-in until check-out. Assist in guest relations through their stay in a positive attitude and friendly manner while assisting with problem solving while managing internal and external...

  • talking buildungs
    • South Africa
    • Assistant Technician
      • Oct 2018 - Jun 2019
      • South Africa

      Responsible for installing, servicing and repairing kitchen exhaust systems. Cutting and bending aluminium/ stainless steel sheets into ducts, digging trenches, unloading building materials and preparing job sites.

Education

  • Boston City Campus
  • Langalakhe High School

Suggested Services

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Industry Focus. “Information Technology & Services”

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