Experience

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  Peace & A Cup of Joe

  • Baltimore, Maryland Area

  • Owner, Operator

    • Oct 2005 - Present
    • Baltimore, Maryland Area

    Operations Manager, Bookkeeper, Accounts Payable, Shift Supervisor, Scheduler, Barista, Chef, Facilities Maintenance Manager, IT Operator, Inventory Control, Health and Safety Manager

• 

  Delta Air Lines

  • Baltimore, Maryland Area

  • Ramp Agent

    • May 2006 - May 2007
    • Baltimore, Maryland Area

    Ramp Agents provide legendary Customer service by handling cargo and baggage service, directing and servicing aircraft and related activities on the airport ramp.Loads, unloads, services, guides, and directs Company Aircraft; Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction; Handles all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent;Receives and records Customer baggage, air freight, mail and company materials as required; Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent; Picks up, delivers, and transports cargo and baggage to and from aircraft and prepares records in connection with these responsibilities; Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors; Uses jetway stairs frequently to carry items checked at the gate to the aircraft bin; Reviews cargo forms for accuracy and corrects forms as necessary; Operates and/or drives motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers; Manually pushes and pulls push carts and containers; Works in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors; Completes paperwork and forms connected with work assignments pertaining to procedures and enter into Company's information system as required;

• 

  UPS

  • Industrial Engineer, Technoglogy Support Group, Business Development

    • Oct 1991 - Jan 2005

    Industrial Engineering Supervisor, Information technology Supervisor, Business Development Training and Equipment Installer. Managing and supervising 15 technicians, installing computer equipment, updating and training managers, drivers, staff and customers on UPS equipment and shipping software and equipment. Managing, installing and budgeting the districts telecommunication operation. Implementing new policies and procedures for time management studies, remapping current and new location areas.

  • Preload Assist, Logistics, Transportation, Strategic Planning, Information Systems Management,

    • Sep 1991 - Jan 2005

    Industrial Engineering Supervisor, Information technology Supervisor, Business Development Training and Equipment Installer. Managing and supervising 15 technicians, installing computer equipment, updating and training managers, drivers, staff and customers on UPS equipment and shipping software and equipment. Managing, installing and budgeting the districts telecommunication operation. Implementing new policies and procedures for time management studies, remapping current and new location areas.

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  Prince William County Chinn Athletic Center

  • Woodbridge VA

  • Manager

    • Sep 1992 - Sep 1999
    • Woodbridge VA

    Building Manager, Fitness Room Assistant Trainer, Customer Service Manager, Front Desk Manager

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  Time Warner Cable

  • Reston VA

  • Information Systems Manager, Dispatcher, Customer Service Supervisor

    • Mar 1987 - Sep 1992
    • Reston VA

    System Programming, Report writing and Analysis, Customer Service Supervisor, Tech Dispatcher

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  TASC, Inc.

  • Reston VA

  • Classified Information Specialist

    • Sep 1986 - Apr 1989
    • Reston VA

    Managing classified documents

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  United States Air Force

  • World Wide

  • Base Information Systems Supervisor, Classified Information Systems Control, Communications Tech

    • Sep 1981 - Oct 1985
    • World Wide