Bio
Credentials
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Introduction to Marketing
CourseraMay, 2024- May, 2026 -
Supply Chain Foundations
LinkedInMar, 2020- May, 2026 -
Innovative Customer Service Techniques
LinkedInJan, 2020- May, 2026 -
Phone-Based Customer Service
LinkedInJan, 2020- May, 2026 -
Building Resilience
LinkedInOct, 2019- May, 2026 -
Getting Things Done
LinkedInOct, 2019- May, 2026 -
Business Analysis Fundamentals
UdemyFeb, 2019- May, 2026 -
Adobe Certified Sales Professional in Adobe Acrobat XI
Adobe -
Introduction To Marketing
Alison - Free Online Learning
Experience
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Mezzan Holding Co
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Kuwait
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Group Analyst - Central Demand Planning Team
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Mar 2020 - Present
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Kuwait
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Kuwait
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Food and Beverage Services
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700 & Above Employee
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IT Helpdesk
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Sep 2018 - Jul 2019
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Junior Business Analyst
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Oct 2017 - Jul 2019
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Sales Marketing Administrator
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Nov 2016 - Oct 2017
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Kuwait
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India
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Technology, Information and Internet
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400 - 500 Employee
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Senior Account Manager - Inside Sales(Enterprise Team - Mumbai and Bangalore)
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Jul 2015 - Mar 2016
As a morale booster and yet another opportunity to learn, grow and put in my best, Mumbai Region has been assigned to me as well. Bangalore area is where I would focus more as far as South Region is concerned. Rest of the responsibilities remain the same.
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Senior Account Manager - Inside Sales(Enterprise Team - South)
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Apr 2015 - Jun 2015
This is an extension to the Account Manager - Inside Sales(Enterprise Team) profile which was being handled by me till March 2015 in Rediff.com.Altered Responsibility in the existing list:To identify appropriate prospects from the SME's and Enterprise Accounts specifically in South India.Additional Responsibility:Providing relevant training to new joinees in terms of approach on calls, brief product understanding, daily activities(daily call reports, data maintenance, lead assigning procedures, etc.).
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Account Manager - Inside sales(Enterprise Team)
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Jul 2013 - Mar 2015
Responsibilities:To identify appropriate prospects from the Enterprise accounts all across India.Understanding their functioning in order to figure the best mailing features that would suit their environment and benefit them.Taking things to the next level of discussion by talking it out with the decision makers(CIO's, CTO's, IT Heads, etc.) in terms of their expectations from a mailing solution and how we can cater to them accordingly.Creating an awareness about our Enterprise mailing solution among the prospects in case of absence of an immediate requirement by taking them through the entire mailing solution by arranging a real time demo for them with the help of the field sales team. And if everything falls into place then helping the prospects with the commercials either telephonically or by assigning the lead completely to the Regional Sales Head for the region in concern depending on the criticality of account.Analyzing and verifying the interests generated by fellow team members by having a detailed detailed discussion with the decision makers(understanding their requirements, etc.) and assigning them to Regional Sales Heads or their teams.Continuously understanding technology in order to keep a check on the features offered by the competitors and thinking about strategies accordingly to identify the prospects effectively.Looking out for prospects who would be open to functioning as Business Associates or Partners to Rediff for the mailing solution and hosting services.Achieving the allotted quarterly targets of interests there by leading to revenue.
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India
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Information Technology & Services
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300 - 400 Employee
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Corporate Account Manager - Inside Sales(Larsen & Toubro Group)
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Apr 2013 - Jun 2013
Responsibilities:Working as a dedicated Account Manger for the entire L&T group of companies catering to all their technology related requirements by working hand in hand with the technical team and the field sales head for L&T group.The cases to be handled may range from security requirements as in Antivirus, Antispam, Firewalls to Networking, Hardware, etc. Symantec, Bluecoat, Checkpoint, RSA, Fortinet, Apple, Adobe are a few Principals that would be involved.Major responsibilities involve analyzing a requirement, routing out the same to the technical head if required, working hand in hand with the Tech team and the field head thereby taking it to closure achievement of quarterly targets is what we ultimately aim for. Sharing commercials, involving in the negotiation stages and customer contact mapping are also an important part of my profile.Serving all the entities in the entire L&T group in case of even the slightest of assistance required in the services and solutions that we provide to them. To be precise, I get a chance to be an active part of the pre-sales, sales and post sales activities in every deal, thereby getting to learn a lot many things in the process.
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Corporate Account Manager - Inside Sales
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Dec 2011 - Mar 2013
Nurturing a healthy business relationship with the prospects in the Mumbai region by catering to them on the entire technology domain(hardware, software, networking,Facility management, etc.) through effective discussions.Addressing to the prospect’s requirements, gratifying with the technical team for sake of queries and appropriate solutions and ultimately, sending across commercial proposals and negotiating, thereby leading to closures.Functioning hand in hand with the field sales team in chasing strong accounts (untapped and existing), there by yielding good business out of them on regular basis through continuous follow ups and even to play a vital role in payment collection, customer mapping, issue handling, etc.. Creating a need for requirements among the clients by educating them on the various highlights of modern day technology and their positive impact on business.Achieving quarterly targets, working as a team with the field sales division.
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Lester Soft India Pvt Ltd
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Mumbai Area, India
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Inside Sales executive
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Apr 2011 - Nov 2011
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Mumbai Area, India
responsible for realising new potential prospects in the Mumbai market through effective telephonic and mail communications, accompanied by efficient support from the field sales team.Understanding their requirement and needs in the technology domain and figuring out a room for improvement in their productivity and in turn, bringing in business for Lester Soft.Looking in to the commercials and different aspects involved.Continuing to nurture healthy business relationship with clients and prospects, there by leading to business on regular basis.
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Sikraft Infotech Pvt Ltd.
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Navi Mumbai
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TRAINEE EXECUTIVE ENGINEER
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Jun 2010 - Nov 2010
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Navi Mumbai
As a trainee, we had to understand and get into the designing phase of a said greenfield or brownfield plant. Basically into the Power sector. Mainly into Design, Controls etc.
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Education
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2020 - 2022Annamalai University, Annamalainagar
Master of Business Administration - MBA, General Management -
2020 - 2021Annamalai University, Annamalainagar
Postgraduate Diploma, Marketing Management -
2004 - 2009RAMRAO ADIK INSTITUTE OF TECHNOLOGY
B.E, INSTRUMENTATION -
2002 - 2004Pune Vidhyarthi Griha's Vidyabhavan Jr. College of Science
Higher Secondary Certificate, Science -
1997 - 2002ST XAVIER'S HIGH SCHOOL, NERUL
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1991 - 1997Mahila Samiti High School, Thakurli
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Industry Focus. “Food and Beverage Services”
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