Experience

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  Primedia Outdoor

  • South Africa

  • Account Manager

    • Sep 2023 - Present
    • South Africa

    1.To Manage & Grow Existing Key Accounts and Clients•Achieve sales targets as set including discounting as per the agreed discounting levels.•Provide the agency and client service and tactical direction and solutions•Manage and plan sales activities•Driving new business opportunities for the company and ensuring maximum profitability•Strategically deliver new and ongoing solutions for clients that would form part of the client’s strategy plans that would be implemented tactically or as part of their media activity.•Manage the retention of existing clients by delivering consistent high standard of work to exceed expectations of clients and the company2.Manage Client Relationships•Ensure clear understanding of the client strategic or operational requirements and communicate accordingly•Deliver high standard of client satisfaction, measuring this through feedback, reviews and response to campaigns•Continuously adapting and adjusting approaches to benefit client and company needs•Communication and networking with all Company departments to facilitate problem solving•Establishing, maintaining developing of all business relationships•Negotiating with clients for proposal optimization3.Manage contracts or sales agreements•Manage requests from clients for contract change details or requirements•In consultation with legal department, review the parameters of the contract to ascertain legalities•Obtain the changes required to the existing contract where applicable•Manage renewal of contracts within a reasonable time frame before expiry date4.Reporting and Administration•Ensure that all proposals, cost schedules, contacts, finance requirements and CI's and commission claims, are completed accurately and submitted by due dates.•CRM compliance, activity log, pipeline management and duplication avoidance.

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  Primedia Malls

  • Johannesburg Metropolitan Area

  • Account Manager

    • Jul 2022 - Sep 2023
    • Johannesburg Metropolitan Area

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  Primedia Outdoor

  • South Africa
  • Advertising Services
  • 200 - 300 Employee

  • Junior Account Manager

    • Nov 2019 - Sep 2022

    1.Sell Promotional Space•Receive a query from a client for promotional space; or•Conduct assessment to determine needs of the clients•Conduct cold calling to identify and explore new business opportunities (new exhibitors)•Manage sales in accordance to set rules and regulations related to signage•Liaise with Centre Management and Sales Manager in relation to sales approvals•Compile a proposal and show visuals for the proposed exhibition for approval•Conduct promotional space selection in conjunction with client•Complete client contracts and documentation and obtain sign-off•Submit contracts to BIC for entry into database and billings•Update all sales on CRM portals•Follow-up on set up and ensure compliance with what was approved and obtain proof of set up2.Plan and Manage Sales Activities•Consult the sales targets to determine business requirements•Identify the area with most likelihood of business requirements•Plan client calls in accordance with business target achievement•Revise plan in accordance with priorities3.Manage Relationships•Consult the sales database to determine the relevant role players•Schedule meetings with the role players where possible•Conduct meetings with role players to establish client satisfaction and possible new business opportunities•Exploit business opportunities or address client complaints•Update client database to reflect current and relevant information4.Manage Contracts/Agreements•Receive a request from client for cancellation or contract or change details•Conduct a meeting with the client to determine the reasons for cancellation: or•Conduct re-selling meeting with client to continue contract or renew if lapsed•Manage renewal of contracts within a reasonable time frame before expiry date

  • Sales Administrator

    • Sep 2015 - Nov 2019

    o Administrative Assistant o Client’s point of contact o Checking data accuracy in orders and invoiceso Contacting clients to obtain missing information or answer questionso Liaise with relevant departments to fulfil task at hando After Sales services o Send out proposals (With Product Managers approval regarding costs)o Simplifying Clients booking experience through constant update from booking to flightingo Educating clients about the company’s products offering (Media Types)o Complete and submit contracts for client’s signature.o Assists AM with client queries and requests.o Processing of all relevant documents to the Business Information Centre, actioning and responding to queries, phone calls, e-mails daily within 24 hours of receiving same.o Option sites, prepare production briefs and providing proof of flighting reports.o Manage internal systems accuracy.o Attend and provide update at all internal meetings in AM absence: Namely weekly sales meetings.o Ensure all submissions are loaded accurately, ensuring same reflects on the internal database system within the agreed and expected time frame.o Attend and revert to clients within hours regarding quotes or proposals.o Complains and queries to be acknowledged and resolved within 48hours

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  Van De Venter Mojapelo

  • Randburg

  • Debt Collector

    • Apr 2013 - Oct 2013
    • Randburg

    • Resolve customer grievances through phone calls and sending confirmation SMS’s as a status update• Negotiate payment arrangements to settle Outstanding accounts (Debit Orders & Cash Payments)• Courtesy calls to check if all is in order with client’s affordability status from date of login a debit order• Follow up on reversed debit orders and renegotiating an affordable premium • Arranging settlement letters for paid up accounts• Liaise with relevant departments for account disputes

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  dwuwa media

  • Suite 33 Rivonia Business Centre 377 Rivonia Blvd Rivonia

  • brand ambassador

    • Aug 2011 - Feb 2012
    • Suite 33 Rivonia Business Centre 377 Rivonia Blvd Rivonia

    SAB Miller Products edutainment campaigns

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  Isilumko Staffing

  • Unit G, La Rocca 321 Main Road Bryanston

  • promoter

    • Jan 2005 - Sep 2007
    • Unit G, La Rocca 321 Main Road Bryanston

    promoter for various activations including being a support crew for events cordinators