Experience

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  Ninja Partners

  • Thailand
  • Marketing Services
  • 1 - 100 Employee

  • Customer Support Specialist

    • Oct 2023 - Present

    • Effectively addressing and resolving customer complaints, queries, and requests across multiple software while efficiently managing and closing customer tickets• Prospecting and adding new quality leads to Pipedrive• Efficiently sending 20+ emails daily to qualified leads

  • Sales Development Assistant

    • May 2023 - Oct 2023

    • Conducted online research and verified 50+ email addresses daily• Produced 50+ email snippets daily and ensured they were accurately formatted• Prospected and generated high-profile qualified leads

  • Remote Assistant

    • Sep 2020 - May 2023

    • Accurately keyed in 300+ contacts daily in Airtable• Manually scrapped 300+ contacts daily from LimeGo• Manually produced 20+ snippets daily

• 

  Research and Business Development Center

  • Rexburg, Idaho, United States

  • Project Intern

    • Jan 2024 - Apr 2024
    • Rexburg, Idaho, United States

    • Produced high-quality PowerPoint presentations and efficiently presented deliverables to the client• Conducted secondary research and accurately cited sources of reference • Evaluated sources of reference to ensure they were credible

• 

  Tapperware Kenya

  • Nairobi County, Kenya

  • Sales Associate

    • May 2022 - May 2023
    • Nairobi County, Kenya

    • Assisted customers to place orders• Promptly resolved customer complaints• Identified and recommended customers products that will best meet their needs

• 

  Mr Chang Fashion and Design

  • Maseru District, Lesotho

  • Seamstress

    • Jan 2016 - Jul 2017
    • Maseru District, Lesotho

    • Altered, repaired, and restyled garments• Designed customer apparel according to their preference and specifications• Ensured that sewing machines and pressing equipment are in good working order• Processed payments from customers