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Thanh Mai Vo

Account Executive at ZEE
Intro Book
Marketing and client service expert with experience in campaign management and client satisfaction.
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Location
Ho Chi Minh City, Vietnam, VN
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Bio

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Thanh Mai Vo is a seasoned marketing and client service professional with experience in managing campaigns, overseeing client service, and creating social media content. She holds a Bachelor's degree in Professional Communication from RMIT University Vietnam and an Ontario College Diploma in Marketing & Media from Seneca College.

Experience

  • ZEE
    • Ho Chi Minh City, Vietnam
    • Account Executive
      • Jul 2022 - Mar 2023
      • Ho Chi Minh City, Vietnam

      Eminent clients: Nutifood, Unilever, Garena, ConverseOversaw client service for seamless collaboration between teams and to ensure client satisfaction.Communicated with clients about project scopes, budgets, and timelines, and proactively provided updates.Managed and executed campaigns, ensuring creative deliverables within confirmed timelines and directionsManaged client budget and revenue to maintain company profitability.Handled all paperwork and reporting tasks, maintaining up-to-date documentation.Identified and informed potential issues to the supervisors, and proactively proposed solutions.Kept track and updated the working process and campaign status to supervisors.

  • DB Homes Vietnam
    • Ho Chi Minh City, Vietnam
    • Marketing Executive
      • May 2021 - Jul 2021
      • Ho Chi Minh City, Vietnam

      Created social media content aimed at connecting potential customers with the unique selling points of the companyProposed a plan to improve brand awareness and rebranding, which was based on the research and analysis I conducted about the target, market, and companyAssisted the marketing team lead in managing and creating content for the Happynest website

  • FER CONCEPT
    • Da Nang City, Vietnam
    • Assistant Stylist
      • Jun 2020 - Sep 2020
      • Da Nang City, Vietnam

Education

  • 2021 - 2024
    RMIT University Vietnam
    Bachelor's degree, Professional Communication
  • Seneca College
    Ontario College Diploma, Marketing & Media

Suggested Services

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Industry Focus. “Advertising Services”

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