Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteDec, 2021- May, 2026
Experience
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Saudi Arabia
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Airlines and Aviation
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700 & Above Employee
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Senior Product Management Specialist
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Nov 2021 - Present
Managed the entire supply chain of products for 12K+ employees located across the globe.Supervised 4 vendors and the day-to-day operations and logistics of the company’s products.Led a team of 3 members responsible for internal end users’ new requests, demands, and incidents. Played a major role in the company’s rebranding project and launched rebranded on-board products. Implemented a product management system to increase efficiency and reduce costs.
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Senior E-Commerce Specialist
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Jul 2019 - Oct 2021
Led digital marketing campaigns with large budgets - achieving a return on investment of 45 and optimized the performance of paid search ads by 30%.Key account holder for Google Ads and optimized search engine marketing, brand awareness, retargeting campaigns, and lead generations. co-managed a team responsible for 9.6 million tickets sold annually.
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Ecommerce Specialist
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Nov 2013 - Jun 2019
Tested (A/B testing) and optimized ancillary services' page which resulted in a 2.5% increase in conversions.Led the online booking experience revamp project; resulting in a 4% increase in conversions.Analyzed Google Analytics 360 and Travel Analytics Center data to identify growth opportunities.
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Al-Madinah Newspaper
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New York, USA & Jeddah, Saudi Arabia
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Journalist
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Jun 2010 - Mar 2016
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New York, USA & Jeddah, Saudi Arabia
Drafted US news articles that relate to Saudi Arabia and the Saudi student community in New York area.
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Sa7i YouTube Channel, Arab Reach Media, Dallah Group
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Jeddah Governorate, Saudi Arabia
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Marketing Specialist
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Oct 2012 - Oct 2013
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Jeddah Governorate, Saudi Arabia
Launched branded content for a client that reached 600K+ views in less than a week.Supported a major client's online advertising campaign; resulting them to acquire an additional 2% market share.
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Education
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2010 - 2012Fairleigh Dickinson University
Master's degree, E-Commerce/Electronic Commerce -
2005 - 2010Fairleigh Dickinson University
Bachelor's degree, International Business -
2002 - 2004AlRowad Private Schools
High School
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