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Credentials

  • Bachelor of Arts in Communications and Media studies
    -

Experience

    • Wealth Manager-Affluent Markets
      • Jul 2016 - Present
      • Gaborone, Botswana

      -Tailor made financial solutions-Customer Relationship management -Sales strategy-Insurance advisory-Investment advisory-Query resolution-Sales reporting -Credit management-Premium collection and arrears management-Sales Activation and Promotions Management-Event management-Business Development-Key Accounts Management

    • Botswana
    • Banking
    • 700 & Above Employee
    • Customer Relationship Officer-Business Banking
      • Nov 2015 - Jun 2016

      -Relationship management-Sales execution-Daily sales report management-Customer relationship management-Provided seamless and tailor made financial solutions( Commercial loans, personal loans, over-dfraft, vehicle and asset financing)-Data mining on leads to increase the client book.-ATM cards administration -Collections and arrears management-Compliance-Risk management-Activation and product dissemination

    • Customer Service Executive
      • Jun 2014 - Oct 2015

  • Standard Chartered Bank
    • Gaborone, South-East, Botswana
    • Telephone marketer
      • Jun 2012 - Apr 2014
      • Gaborone, South-East, Botswana

      -Delivering scripted talks that describe the company’s products and services-Answering customer information about products and solutions-Data mining to solicit new business-Telephone query resolutions-Data and records management-Customer service

Education

  • 2008 - 2012
    Monash University
    Bachelor of Arts (B.A.), Communication and Media Studies
  • 2017 - 2017
    BOTSWANA ACCOUNTANCY COLLEGE
    CERTIFICATE, ENTERPRISE RISK MANAGEMENT
  • 2013 - 2013
    BOTSWANA ACCOUNTANCY COLLEGE
    CERTIFICATE, CERTIFICATE OF PROFICIENCY IN LONG TERM INSURANCE
  • 2019 - 2019
    CORE KNOWLEDGE
    CERTIFICATE, BUSINESS INSURANCE-INCOME TAX AND VAT
  • Monash University
    Bachelor of Arts - BA, Environmental Science

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