Bio
Experience
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Softcat plc
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Marlow, England, United Kingdom
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E-Business Executive
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Oct 2023 - Present
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Marlow, England, United Kingdom
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United Kingdom
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Head of Business Support & Sales Manager
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Aug 2022 - Jun 2023
- Created Sales and Operations teams in EU (7 people) and USA (5 people)- Onboarded and trained new team members to work with all company's products - Created, adapted and polished Operations Processes, including the use of AI technology- Developed new business, kept loyal relationships with customers, help onboarding demonstrations for aircraft operators, participated in conflicts resolution- Sourced flights and made direct sales using sales methodologies such as Solution Selling, MEDDIC, Inbound and Challenger- Have constantly been building relationship with people who fly private, including UHNWIs, and their brokers, PAs, family- Maintained daily reporting on the KPIs to the management.
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Product Delivery Manager
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Jan 2021 - May 2023
OPES JET is the worlds' 1st reverse-auction private jet charter platform.Charter private jets directly from aircraft operators and eliminate broker fees.Post your flight request and have operators around the world compete to win your flight.Complete your booking and chat with operators in-app effectively.Enjoy true transparency and book your flights without any limitations.- Owned full products' development lifecycle- Communicated tasks and their requirements with various stakeholders to lead, motivate, and coordinate the development team to complete plans successfully- Triaged bugs and continuously created epics and tasks in Jira; reprioritized them to reach ever-changing business requirements- Worked closely with development team to drive multiple products development and innovation aligned with user requirements- Drove growth across international and domestic clients- Participated along with CTO in employees' selection for various roles, including Front end developer, iOS developer, designers, etc.
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Science & Space
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Ukraine
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Investor Relations Manager - combining with raising a daughter
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May 2020 - Jan 2021
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Ukraine
Science & Space LLC is a Ukrainian company, created to manufacture and supply light-class commercial rocket for launching satellites with a total mass of up to 700 kg into a solar-stationary orbit (500-700 km) from a SeaLaunch Complex “Science&Space".The head of “Science&Space" is Valentyn Halunko, Ukrainian scientist, Doctor of Juridical Science, professor, author of scientific theory "Administrative and legal protection of title in Ukraine", editor-in-chief of Advanced Space Law journal. Valentyn Halunko conducted missile testing at the Kapustin Yar Cosmodrome (Russian Federation, Republic of Kazakhstan). He is the founder of the Scientific Institute of Maritime and Space Law (Kherson, Ukraine).The production facility of manufacturing of light-class commercial launch vehicle for launching satellites is Ukraininan rocket plant Yuzhmash.
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SensUm International
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Эстония
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Chief Operational Officer - combining with raising a daughter
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Dec 2018 - Dec 2019
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Эстония
SensumFMS is a messenger that connects the future with the present.Send any media content at the selected time and date up to 10 years ahead to your family and friends! Appoint Heirs of your private emotions to tell the Story of your real life the way and time you want it.Keep the important things safe until it's time to share them.
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Business Development Executive
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Dec 2016 - Dec 2018
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Украина
Business Planning, negotiations, subcontracting in marketing and opening new offices across Ukraine.
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Global Message Services AG
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Kyiv Metropolitan Area
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Head of Marketing and Communications Unit
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May 2016 - Dec 2016
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Kyiv Metropolitan Area
- Organised creating of 2 websites: main company website gms-worldwide.com and website for the key product of the company Hyber.im- Participated in the preparation of the company for certification ISO/IEC 27001, 9001 and ISO/IEC 20000-1: described business processes in Marketing Department and other related departments- Launched Telecom + Innovations market monitoring for the World and CIS countries- Created/corrected news and content for the websites/internal portal, and press releases- Prepared for the celebration of the 10th anniversary of the company (developed 3 creative scenarios and budget).
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UFM GROUP - Facility Management Holding, working in Ukraine and Russia since 2000
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Kiev, Koltsova blvrd., 14k
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Marketing Director
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Jan 2013 - Apr 2016
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Kiev, Koltsova blvrd., 14k
UFM GROUP is a UA/RU holding in such business areas as:1. Professional cleaning firmaden.com.ua, firmaden.ru, diamondclean.ru, kleantech.com.ua2. Catering, restaurants of home food, canteen outsourcing харчевня.com, latuk.com.ua3. Production of uniform ufm-uniform.com4. Physical security ufm-security.com5. Corporate soccer tournaments organization soccer-land.com- Attracted 60+ new clients for multiple company’s business while performing my duties as CMO- Launched from scratch two business units - uniform production and delivery of pies - Performed rebranding of Harchevnya company, raised profitability and NPS - Lead the opening of 3 new corporate canteens at the territory of ROSHEN factories in Yagotin and Vinnitsya, and on the territory of Central office of Ukrainian Speed Railway Company in Kiev- Created Standards of Service in the network of restaurants, introduced the Rule of selling 3+dishes- Held consumer surveys on the QoS (avg feedback 50%, avg NPS raised from 70% to 89%)- Launched 40+ different marketing campaigns to increase sales- Raised effectiveness of cleaning business – reduced churn, participated in tenders- Performed a complete redesign of 3 websites and created 4 new websites- Maintained content-management: weekly unique news releases according to SEO principles- Introduced call-tracking system, which increased revenue due to avoiding of missed calls- Conducted market analysis of cleaning markets’ potential of Poland and Lithuania- Organized and supported procurement of equipment/detergents from Italy and UK- Prepared presentations and translated contracts for all businesses of the Holding into English- Developed partner network and organized PR-events in the field of CSR and charity- Organized educational trainings and conferences for managers of objects and BDMs. I
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ITI-GROUP LLC
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Kyiv, Goloseevsky Ave., 89
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Marketing Director
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Jul 2010 - Dec 2012
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Kyiv, Goloseevsky Ave., 89
Leading all marketing issues.Strategic and operational management of the company's marketing and purchasing programs, corporate communications, brand development. Facilitation of sales promotion through marketing and client-service programs.*Managed 14 world-known baby brands (Goodbaby/Geoby/gb, Inglesina, Nania/Ferrari, Brevi, Tommee Tippee/Sangenic, Playgro, Baby baby/Bkids, Dwinguler, Mima, Neonato);*Worked on an everyday basis with foreign suppliers (reporting, negotiating, marketing and sales activity approvement, business trips, and hosting of partners during their visits in Ukraine);*Сonducted Sales promotions for retailers and end-customers;*Organized events for parents and expectants;*Participated in Specialized Exhibitions (Baby Expo, SIA, Столичне Автошоу);*Opened show-rooms (Corners) - with full brand's assortment represented;*Managed brand's official Ukrainian web-sites and company's web-sites (geoby.com.ua, inglesina.co.ua, nania.com.ua, tommeetippee.com.ua, playgro.com.ua, babybaby.com.ua, bkids.com.ua, mimakids.com, neonato.it/ru, babyhit.com.ua, babyhit.ua);*Managed the corporate Internet shop with all brands represented;*Launched new brands to the market (gb, Dwinguler, Mima, Neonato);*Lead trainings for company sales staff and POS Sales staff;*Implemented Merchandising Standards for each brand;*Prepared market research, cross-assortment and new market niches search;*Organized and prepared advertising activity (online, including SEO, and offline);*Organized brand support materials (POSM, souvenirs production);
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Business development Manager
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Oct 2009 - Jul 2010
*Made market nishe analysis to start the new business;*Did naming and created logos; made instructions for users, etc.;*Created and filled with content company's websites;*Created presentations for the clients and investors;*Conducted negotiations with potential clients to raise sales;*Reported to the Director on all business issues.
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Farlep-Invest
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Ukraine, Kiev
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Senior analyst, Business Development Dept.
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Sep 2007 - Oct 2009
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Ukraine, Kiev
*Company' competitive advantages analysis;*market segmentation;*company' services regional penetrarion;*products&services mapping;*business-planning (sales & income plan elaboration);*traffic trends analysis; *comparative price analysis;*tarrifs, revenue, sales & churn situation analysis (“what-if”, business-cases); *company’s market activity analysis (cross-sector, plan-fact, year -to-year, month-to-previous month);*current subscribers database analysis (clients segmentation);*company/enterprise/product market share analysis; *affiliates’ subscribers database stability analysis.
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CJSC 'IPS', 'INTERCOM' LTD
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Ukraine, Kiev
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Marketing & Advertising Specialist
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Sep 2006 - Sep 2007
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Ukraine, Kiev
*Company' competitive advantages analysis; *marketing & pricing strategy development;*marketing plan development & implementation; budgeting;*commercial offers for clients&developer companies elaboration;*company' presentation elaboration;*negotiations with developer companies conducting;*perspective objects for telefonization search;*perspective objects base maintenance;*marketing events elaboration, calculation &conduction, post-conduction analysis;*existing clients polling aiming to specify new needs;*mass-media advertising elaboration, AD allocation management;*technology process analysis, Promotion & Effectiveness Plan elaboration
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Sales&Marketing manager
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Jul 2004 - Sep 2006
*Market niche analysis;*market image of the company creation;*marketing plan elaboration;*budgeting;*tarrifs on services elaboration;*marketing events conduction;*advertisement elaboration for different types of media (press, radio, TV, Internet);*PR, AD allocation management;*customers needs segmentation based on polling results;*company' site editing & SEO.
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Ministry of Economy of Ukraine
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Киев, Украина
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Intern in economic forecasting Dept.
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May 2003 - Jul 2003
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Киев, Украина
Conducted research of the exports-imports structure of UkrainePrepared reports to the Head of the department on the structure and dynamics of exports-imports of UkraineTranslated negotiations between governmental groups of Italian and Ukrainian ministry of economy representatives
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Education
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2007 - 2012Ukrainian Academy of Foreign Trade, Kyiv
Master's degree, International Economics -
2012 - 2015National Pedagogical University 'M.P. Drahomanov', Kyiv
Bachelor's Degree, Psychology
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