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Tessa Sapaula is a seasoned administrative professional with extensive experience in customer service, event planning, and office administration. She has worked in various roles, including Executive Board Services Assistant at the International Monetary Fund and Program Support Specialist at the National Cancer Institute. Tessa holds a degree from Morton College and has attended workshops at the Calgary Career Hub to enhance her skills in areas such as self-marketing, LinkedIn, and interview skills.

Experience

    • Canada
    • Staffing and Recruiting
    • 700 & Above Employee
    • Administrative Professional
      • Nov 2021 - Apr 2022

      Assignment: Brookfield Properties, Bankers Hall, Calgary-Tenant Services-Tenant Rental Payments-Work Authorization Permits-Certificates of Insurance-WCB Clearance Letters-New Staff Training-Customer Service-File Room Maintenance -Catering Arrangements-Meeting Room Scheduling-Supplies, Machines, Furniture Procurement

    • Distribution - Self-Administered Rapid Test Kits
      • Oct 2021 - Nov 2021

      Assignment: City of CalgaryLogistics team member of self-administered rapid test kit distribution to City of Calgary employees.

    • L&A Tester and Elections Staff
      • Sep 2021 - Oct 2021

      Assignment: City of Calgary, Elections CalgaryResponsible for helping organize and coordinate confidential elector information and ballots.

    • United States
    • Research Services
    • 700 & Above Employee
    • Program Support Specialist - Director’s Office
      • Apr 2014 - Aug 2018

      Positioned at the executive level, organized the Director’s Outlook calendar, managed his calls, delivered assistance to leadership and management including collaboration with Directors of NIH institutes and centers, senior staff support teams, stakeholders, and the media to set well-planned meetings with the Director. Authorized security clearance of heads of agencies and partners. Assisted in weekly leadership meetings by setting up the board room, organized presentations, and coordinated with IT teams to ensure that virtual meetings with the facility to share content worked smoothly. Provided support to the Director's front office team of advisors and special assistants.____________Note: As a contractor for A Solution Inc., I was assigned to the National Cancer Institute (NCI) where I worked from September 2011 to November 2013. I was part of a group that was laid off after the 2013 US government shutdown. After four months, I was recalled back to duty at the National Cancer Institute. A Solution Inc. offered me employment again if I was interested. After accepting their offer, I returned to the NCI in April 2014 where I began a new role assisting the Director of NCI's Office of Communications and Public Liaison. After a year, the NCI Director's Office recruited me to join the Director's front office team where I remained until my resignation in August 2018.

    • Program Support Specialist, Office of Communications and Public Liaison, Media Relations Branch
      • Apr 2014 - Apr 2015

      Organized and administered the Director’s office. Received and directed calls to our Media Relations Branch. Managed the Director’s daily calls, records system, meeting schedules, and worked with the programs Vocus (now Cision) and Percussion to receive, edit, and broadcast press releases onto our Cancer.gov website of the National Cancer Institute for the information of global scientific researchers, journalists, and the public.

  • AmerisourceBergen
    • 9715 Key West Avenue, Rockville, MD 20850
    • Administrative Professional
      • Mar 2014 - Apr 2014
      • 9715 Key West Avenue, Rockville, MD 20850

      Theracom / Lash Group / AmerisourceBergenA leading provider of commercialization support services to the biotech and pharmaceutical industry, specifically providing reimbursement and patient access support services, Theracom hired me to step in and help out while their front desk assistant took a medical leave for a considerable period of time.-Support for Administrative Officer-Customer Service-Coordinated meeting room reservations for the conference center-Screened calls and directed guests-Carefully screened employee badges and issued temporary badges as necessary-Updated current staff list and separated staff list-Updated staff directories and contact lists-Weekly badge issuance report-Compiled catering options for visiting professionals using conference center

  • National Cancer Institute (NCI)
    • 9609 Medical Center Drive, Rockville, MD 20850
    • Program Support Specialist, Office of Communication and Education
      • Sep 2011 - Nov 2013
      • 9609 Medical Center Drive, Rockville, MD 20850

      Office of Communications and Education: Office of Partnerships and Dissemination Initiatives; Office of Public Information and Resource Management-Customer service/Public service-Supported teams of public health professionals-General business operations coordination-Printing meeting materials-Creating tables, updating staff and contact lists-Researching information for use in staff reports-Meetings scheduling and meeting room logistics using Meeting Room Programs-Distribution of weekly calendar of events-Teleconference Meetings and webinars-Monitored Support Team Mailbox to address client issues-Travel arrangements and travel claims-Meeting minutes-Paychex entries-Purchase Ordering Tracking System-Office Moves coordination

  • Clark Realty Capital
    • 2900 14th Street, N.W., Washington D.C., 20009
    • Leasing Office
      • Jul 2011 - Sep 2011
      • 2900 14th Street, N.W., Washington D.C., 20009

      Clark Realty hired me to work at Columbia Heights Village Apartments which provided subsidized housing accommodations. My role was to coordinate the general daily business operations of the leasing office while responding also to the needs of the tenants when they came to the office or when they called.-Customer service-Support for the Manager in organizing, copying, recording rental checks before these checks are deposited-Scheduled meetings between tenants and their case specialists-Managed daily tenant service requests, recorded the date and time of request and when it was resolved-Addressed tenant concerns by informing relevant office or building staff

    • United States
    • International Trade and Development
    • 700 & Above Employee
    • Executive Board Services Assistant
      • Sep 1996 - Oct 2006

      Secretary's Department - Executive Board Services, Immediate Office & Operations DivisionExecutive Board Services takes care of the needs of the Executive Board and its staff. The Secretary's Immediate Office consists of the Secretary, his Deputy, and Advisors. Operations Division handles the minutes of Executive Board Meetings and all decisions taken during these Board Meetings.-Arranged Incoming and Outgoing Materials for Executive Board and staff-Updated Organizational Charts-Registration for Finance Ministers and Central Bank Governors, delegations, and Press members for the Joint IMF-World Bank Spring and Fall Meetings -Meeting Room Coordinator for meetings of the Joint IMF-World Bank Spring and Fall Meetings-Board Meeting Briefing Books for Advisors to the Secretary-Daily correspondence sorting and distribution-Screened calls, monitored, and responded to central email messages-Attendance and overtime coordinator-PeopleSoft Coordinator-Records Management-Executive Board Meetings Decisions records keeping-Database Entry and Management-Support for Office Manager-Executive Board Meetings Precis and Summing Up-Weekly Email Board Meeting Agenda Notices and Revisions-Weekly Email Announcements from the Secretary's Office-Board Room Support-Staff Travel Claims-On-Call calligrapher for the Managing Director's office

    • Staff Assistant
      • Sep 1988 - Sep 1996

      Treasurer's Department, Special Operations DivisionIMF member countries must comply with the IMF's financial obligation policies. This division generates reports regarding member country arrears, payment arrangements, and results of staff visits to member countries.-Documents creation with graphs and charts-Proofreading, editing with attention to detail-General business operations coordination-Attendance management of division with multiple staff-Records Management

    • Assistant
      • Dec 1992 - Dec 1992

      Article IV Staff Consultation Mission - Joined a team of economists for an IMF mission to meet with staff from the Ministry of Finance of Canada and the Bank of Canada.

  • International Monetary Fund
    • Cairo, Arab Republic of Egypt
    • Assistant
      • Nov 1991 - Nov 1991
      • Cairo, Arab Republic of Egypt

      Article IV Staff Consultation Mission - Joined a team of economists for an IMF mission to meet with staff from the Ministry of Finance of the Arab Republic of Egypt and the Central Bank of the Arab Republic of Egypt.

    • Assistant
      • May 1990 - May 1990
      • Kingston, Jamaica

      Article IV Staff Consultation Mission - Joined a team of economists for an IMF mission to Kingston, Jamaica for meetings with staff from the Ministry of Finance of Jamaica and the Central Bank of Jamaica.

  • International Monetary Fund
    • 700 19th Street, N.W., Washington D.C., 20431
    • Staff Assistant
      • Aug 1986 - Sep 1988
      • 700 19th Street, N.W., Washington D.C., 20431

      Secretary's Department, Communications DivisionWhen it comes to communications between the IMF, public and private entities, and its member countries, this division is the front line.-International telex, facsimile and mail correspondence-Shift work to ensure communications are carefully monitored around the clock-Speedy dissemination of incoming and outgoing communications -Maintenance of communication machines-Problem-solving to resolve indecipherable messages

  • EMBASSY OF THE ARAB REPUBLIC OF EGYPT
    • 2232 Massachusetts Avenue, N.W., Washington, D.C. 20008
    • Communications Specialist - Office of the Commercial and Economic Counselor
      • Jun 1985 - Jul 1986
      • 2232 Massachusetts Avenue, N.W., Washington, D.C. 20008

      This arm of the Embassy of Egypt handles economic and commercial business. The office deals with companies bidding for the opportunity to enter into a business contract with the country.-Standard daily business operations coordination-Organized record of bidding participants, shipping agents, relevant participants-Supported bidding meetings by providing assistance regarding logistics, messages, bid documents and related materials-Managed daily international telex operations-Drafted, sent, and organized business correspondence

Education

  • 1982 - 1985
    Morton College
    3801 S. Central Ave, Cicero, IL 60804, Data Processing; Stenography
  • 1988 - 1988
    USDA Graduate School
    Washington, D.C., Introduction to Writing; Introduction to Non-Fiction Creative Writing
  • 1981 - 1982
    Ateneo de Davao University
    Roxas Avenue, Poblacion District, Davao City, 8000, Davao City, Philippines
  • 2019 - 2020
    Calgary Career Hub

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