Bio
Credentials
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CEDIA Outreach Instructor (COI)
CEDIAJan, 2013- May, 2026 -
Control4 Associate Installer Certification
Control4Oct, 2008- May, 2026 -
Control4 Automation Programmer Certification
Control4Oct, 2008- May, 2026 -
Control4 Tech II Certification
Control4Oct, 2008- May, 2026
Experience
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Technical Trainer
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Technical Trainer
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Feb 2017 - Present
* Conduct training certifications for Pro Audio, Media Collaboration and Network Media Streaming products for existing and new dealers. These trainings are conducted in multiple cities throughout the US and internationally. Some certifications are conducted via web conferencing using ClearOne’s COLLABORATE Space conferencing solutions. * I work with team to create new and existing product trainings for live presentations or online videos. Trainings include sales, installation, system design, and programming of ClearOne products.
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National Trainer
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Oct 2008 - Jun 2016
* Conducted training facility certifications for existing and new dealers in Charlotte, Chicago, and Salt Lake City on a regular basis. * Worked with team to create new and existing product trainings for live presentations or online videos. Also worked with individual sales managers for market dealer training in US as well as internationally.* Trainings include sales, installation, system design, and programming of Control4 products. * Played an integral role in Magnolia role out conducting live presentations as well as online content creation.
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Senior International Trainer
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Apr 2003 - Oct 2008
* Created and facilitated dynamic trainings that drove attachment sales rates, average selling prices and overall profitability for key accounts, including major retailers like Circuit City, RadioShack, Tweeter, Best Buy, and CompUSA. Also worked as the Canadian trainer and with other international dealers.* Conducted certifications with representatives and employees to ensure our message was captivating and engaging to our audience.
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Manufacturer Representative
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Mar 2000 - Jun 2002
* Assisted Circuit City in planning and execution of Monster Cable sales in the Mid-Atlantic regional market. * Demonstrated products and taught customer-focused attachment selling during trainings with Circuit City and other home electronics companies.
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Sales Consultant
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Apr 1997 - Feb 2000
* Sold various office equipment, including copier, facsimile, digital, color, and high volume machines in an assigned territory to businesses, industrial establishments, and individuals.
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Key Account Representative
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1987 - 1997
* Sold household appliances in the Mid-Atlantic region. Trained dealers on how to sell the benefits of Amana home appliances to the customer to obtain the highest profitability possible.
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Education
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1978 - 1982Middle Tennessee State University
Bachelor of Science in Recording Industry Management, Music Industry Studio & Business studies / Mass Communication / Media Studies / Business
Suggested Services
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Industry Focus. “Professional Training and Coaching”
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References
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