Experience

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  Sodexo

  • Dietary Aide
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  Sodexo

  • United States

  • Dietary Aide

    • Aug 2022 - Present
    • United States

    • Assist in preparing nutritious meals, considering any dietary restrictions or special physician instructions• Confirm that correct portions are placed on the tray before delivery to patients.• Assist in maintaining a clean kitchen

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  TransCore

  • Middle River, Maryland, United States

  • Customer Service Representative

    • Jul 2021 - Jan 2022
    • Middle River, Maryland, United States

    Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns with an EZ pass account.Collected customer feedback and made process changes to exceed customer satisfaction goals.Answered constant flow of customer calls with minimal wa...

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  DDS DISCOUNTS

  • Gwynn Oak, MD

  • Front End Supervisor

    • Oct 2013 - May 2021
    • Gwynn Oak, MD

    Trained team members in successful strategies to meet operational and sales targets. Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention.Responded to customer concerns with friendly and knowledgeable service and promptly remedied issues. Prep...

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  ST. AGNES MEDICAL CENTER

  • Baltimore County, Maryland, United States

  • Administrative Assistant

    • Oct 2010 - Oct 2012
    • Baltimore County, Maryland, United States

    Delivered top-notch administrative support to office staff, promoting excellence in office operations.Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.Answered incoming calls, processed requests, and relayed messages to appropriate personnel.Sor...

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  US Navy

  • Columbia, MD

  • Professional Recruiter

    • Aug 2000 - Aug 2010
    • Columbia, MD

    Oversaw all aspects of recruiting, pre-screening, and interviewing potential candidates, conducted background screenings, reference checks, and education verification. Placed candidates in temporary positions and skill-marketed qualified candidates to clients.Screened, interviewed, hired, and tra...