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Terrell Moore

System Administrator at Ocean Air Enterprises, Inc.
Intro Book
IT professional with experience in desktop and laptop repairs and network administration.
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Location
Orlando, Florida, United States, US
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Bio

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Terrell Moore is a seasoned IT professional with experience in desktop and laptop repairs, Windows XP to Windows 7 migration, asset tracking, and network administration. He has worked in various roles, including System Administrator, Computer Repair Tech, and Helpdesk Technician, and has provided technical support via remote support. He holds an Associate of Science degree in Network Administration/Hardware with Wireless Technology from Florida Technical College.

Experience

  • Ocean Air Enterprises, Inc.
    • Orlando, Florida Area
    • System Administrator
      • Jul 2013 - Jun 2014
      • Orlando, Florida Area

      ➢ Asset Tracking➢ Windows XP to Windows 7 Migration➢ Desktop and laptop Hardware Repairs• Hard installations• Screen Replacements• Ram Upgrades• AC Jack Repair• Virus Removal➢ Manager Server 2003 and 2008➢ Support Retail Pro 8 POS Retail Software• Retail Pro 8 installation and support• Add and remove user• Monetra Credit Card Processing Software Installation and Setup• Credit Card Pin Pad installations➢ Managed over 400 Windows 7 and Windows XP Workstations➢ After hours on call Technical support for Retail Pro POS➢ Performed technical support via remote support• Team Viewer• VNC• RDP➢ Active directory• User Password Reset• User Control• Add and Remove User Account• Folder Access Control ➢ Connected new network printers and PCs to Domain➢ Preformed in the field support calls as needed➢ On-Site Hardware Repair (Sonic Wall, Workstations, POS Devices)

  • TigerDirect.com
    • Orlando, Florida Area
    • Computer Repair Tech
      • Apr 2011 - May 2013
      • Orlando, Florida Area

      ➢ Desktop and Laptop repairs• Hard installations and Upgrades• Screen Replacements• Ram Upgrades• AC Jack Repair• Virus Removal➢ Data Recovery, Data Backup• Norton Ghost• Acronis True Image• Ease Partition Recovery➢ Operating System Upgrade➢ Quick repairs in a retail setting➢ Service Advisor➢ Customer service➢ Warranty Repairs

  • Wyndham World Wide (Temp)
    • orlando
    • PC Refresh Tech
      • Aug 2010 - Nov 2010
      • orlando

      ➢ Installing required software➢ Swapping out of warranty PC’s➢ Handling problems of end users➢ Installing network drives and printers

  • Charles Schwab (Temp)
    • Orlando, Florida Area
    • Helpdesk Technician
      • Jan 2009 - May 2009
      • Orlando, Florida Area

      ➢ Performed technical support via remote support➢ ➢ Active directory• User Password Reset• User Control• Add and Remove User Account• Folder Access Control ➢ Connected new network printers

  • Florida Technical College
    • Orlando, Florida Area
    • Jr Admin
      • Nov 2007 - Feb 2008
      • Orlando, Florida Area

      ➢ Responsible for the maintenance of Campus Computers➢ In-House repair of students’ computers➢ Provided Network, software, and hardware support.➢ Software installation and upgrades

Education

  • 2006 - 2008
    Florida Technical College
    Associate of Science, Network Administration/Hardware with Wireless Technology

Suggested Services

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Industry Focus. “Computer and Information Technology”

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