Experience

• 

  A3T (Agil3 Technology Solutions)

  • Ft. Lee, Va

  • Information Technology Specialist

    • Sep 2020 - Present
    • Ft. Lee, Va

• 

  22nd Century Technologies Inc.

  • Ft. Lee, VA

  • Information Technology Specialist

    • Jun 2018 - Sep 2020
    • Ft. Lee, VA

    Provided technical assistance to customers including troubleshooting through diagnostic techniques • Answered questions and addressed issues reported by users; determined best solution • Accurately and comprehensively entered, updated, and closed help desk tickets within ticket tracking system

• 

  GardaWorld Federal Services

  • Kabul, Afghanistan

  • Armed Security Guard, Emergency Services

    • 2017 - Sep 2020
    • Kabul, Afghanistan

    Prevents threats from entering installation by maintaining armed manning at designated internal and external control points and roving patrols to detect, identify, report, and guard against unauthorized personnel, contraband, and instruments of damage and destruction Performs screener duties by searching visitors, vehicles, and belongingsAccurately maintains log books and accountability of equipment

• 

  IAP Worldwide Services

  • Bagram District, Parwan, Afghanistan

  • Help Desk Technician

    • Nov 2019 - Aug 2020
    • Bagram District, Parwan, Afghanistan

    Manage aerial port computer systems, provide systems and software maintenance, and prepare and monitor submitted requests for upgrades or repairs • Ensure all government provided operating systems, hardware, and software updates installed in timely manner • Troubleshoot hardware / software issues and partner with local technicians to remedy issues

• 

  US Army

  • Fort Lee, VA

  • Directorate of Emergency Services, Police Marshal Division

    • 2015 - 2017
    • Fort Lee, VA

    Detected and prevented theft, damage, accident, trespass, sabotage, and espionage by enforcing Federal rules and agency security regulation for installationSafeguarded government personnel, information, operations, and critical assets against threatsAdmitted or denied entry by determining appropriate authorization for access; answered visitor questions and provides assistance; recorded visitor information and purpose of visitConducted vehicle searches and inspections in accordance with standing operating procedures; inspected containers, personal property,and documents on private, commercial and governmental vehicles with tact, courtesy, and firmnessQuestioned suspicious persons and warned or detained violators of laws, regulations, policies, rules or posted warnings; made instantaneous decisions regarding use of deadly force and alerted appropriate officialsAssisted Department of the Army police by rerouting traffic and exercising crowd control; implements enhanced security in events of bomb, fire, or other threatsMaintained duty journal and prepared written reports of unusual situations and conditions; established and accurately maintained visitor control roster and badges accountability log

• 

  THE MAIN EVENT COMPANY, LLC

  • Lawrenceville, GA

  • Warehouse Manager

    • 2014 - 2015
    • Lawrenceville, GA

    Worked closely with clients, suppliers, and transport companies to manage delivery and dispatch of goodsManaged storage capacity by monitoring and assigning storage space and tracking stock levelsAssigned work quotas for warehouse staff; organizing recruitment and staff training

• 

  US Army

  • Hotel Desk Clerk

    • 2013 - 2014

    Managed reservations for incoming guests based on room availability and customer needs / requestsProvided assistance pertaining to rules and regulations governing assignment and use of quartersInformed guests regarding use of facilities and equipment; answered billing questions and concernsComputed check out charges for guests, accepted payments, and rendered receipts

  • Child and Youth Program Assistant

    • 2012 - 2013

    Maintained control of and accounted for whereabouts and safety of children and youthPlanned, coordinated, and conducted activities for program participants based on physical, social, emotional and cognitive needs needs of youthEstablished program environment that sustained participant interest and promoted positive interactionsAssisted children and youth with special projects, homework, and life skills

• 

  US Marine Corps

  • Jacksonville, North Carolina Area

  • Aviation Supply Specialist

    • 2006 - 2010
    • Jacksonville, North Carolina Area

    Provided logistical support to aviation activities; satisfied valid customer requirements and performed all functions related to providing aviation peculiar support including financial management, inventory management, material management, facilities and storage management, and personnel staffingPerformed fiscal accounting and purchasing procedures in accordance with Federal Acquisition regulations Validated customer requirements, processed and submitted requisitions, initiated appropriate follow-up actions, and delivered material in accordance with all government regulations and procedures