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Bio

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Terence Dicken is a seasoned professional with extensive experience in customer service, sales, and team management. He has worked in various industries, including aviation, transportation, and automotive, and has developed strong skills in Microsoft Office, social media, and networking. With a background in IT and a degree in Comp TIA A+, he has a solid foundation in computer technology and hardware. Terence has held various roles, including Trainee Pilot, Train Driver, Bus Driver, Sales Executive, and Parts Trainee, demonstrating his adaptability and ability to learn new skills. He has also worked in a warehouse environment and has experience with Fork Lift Trucks.

Experience

    • Trainee pilot
      • Feb 2021 - Present
      • London, England, United Kingdom

      Training to become a comerical airline pilot

  • Virgin
    • Birmingham, England, United Kingdom
    • Train Driver
      • Feb 2019 - Present
      • Birmingham, England, United Kingdom

      Qualified train driver

  • National Express
    • Wolverhampton, United Kingdom
    • Bus Driver
      • Jul 2009 - Present
      • Wolverhampton, United Kingdom

      Driving a bus and looking after its passengers requires a special skill set and is a demanding and responsible job. I am professional and ensure customers receive the best quality of service whilst travelling on my bus.

  • landrover jaguar wolverhampton
    • Wolverhampton, United Kingdom
    • progress chaser
      • Jun 2017 - Oct 2019
      • Wolverhampton, United Kingdom

  • Motor Deal
    • Willenhall
    • Sales Executive
      • Jul 2008 - Jun 2009
      • Willenhall

      Working for a Car Dealer required a professional and driven outlook to succeed in a busy Used Car Sales Department. In addition to being in charge of Sales Administrators, it required that I put my exceptional proven automotive skill base, strong sales process and most of all great people skills to use, in order to create a working culture and team ethic.

    • Car Sales Executive
      • May 2007 - May 2008
      • Bilston

      Working for a highly successful and well established motor car main dealership, I was responsible for maintaining existing customer satisfaction for prospecting new customers. Achieving sales objectives and contributing to the profitability of a new dealership. Maintaining a high level of customer service, taking potential customers out for test drives and ensuring sales targets were maintained. I used my sales experience to leads into sales and promote the products of the dealership.

  • Cheverolet and Saab
    • Wolverahmpton
    • Car Sales Executive
      • May 2005 - May 2007
      • Wolverahmpton

  • Seat Barlow Motors
    • Wolverhampton, United Kingdom
    • Trainee Car Sales Executive
      • Mar 2003 - Apr 2005
      • Wolverhampton, United Kingdom

  • Mazda
    • Wolverhampton, United Kingdom
    • Parts Trainee
      • Feb 1998 - Mar 2002
      • Wolverhampton, United Kingdom

      Working within a busy high volume main car dealership, I was required to liaise with the service department and workshop, as well as serve the general public and traders. A high amount of professionalism was essential for this role, as well as a good knowledge of the Kerridge System. I was responsible for identifying and verifying parts quality, quantity and description of parts and other goods from suppliers. I also worked in the warehouse and managed the goods in. This role involved good telephone skills, as well as face to face contact.

  • Malcolms
    • Bilston
    • Warehouse Labourer
      • Jul 1996 - Feb 1998
      • Bilston

      Working within a busy manufacturing environment, this role involved the correct receipting and checking of all inbound and outbound goods. I was responsible for processing and monitoring internal stock movements, which involved updating the computer systems. I was also involved in maintaining controls for returned and damaged stock, conducting inventory checks and driving Fork Lift Trucks.

Education

  • 2014 - 2015
    Dudley College of Technology
    Comp TIA A+, Information Technology
  • 1992 - 1996
    Deansfield High School
    GCSE's, A-C

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Airlines and Aviation”

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