Experience

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  Center for Vein Restoration

  • Eastern CT Region/AZ

  • Practice Manager/Practice Administrator

    • Feb 2016 - Present
    • Eastern CT Region/AZ

    Center for Vein Restoration• Ensures all established costs, quality, and delivery commitments are met.• Dedicated to follow-through and results.• Drive revenue that meets and exceeds company goals.• Performs administrative activities associated with the effective management of operations, including compiling, storing, and retrieving production data for reports.• Directly supervises 15+ employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; awarding and disciplining employees.• Enforce corporate policies and procedures to assure employee compliance.Results: Opened 3 new Clinics in same month in 2016. Retention of all employees including advancement of Vascular Tech to management role. Met Year-End Clinic-level EBITDA in first year of opening Region and consecutively for 2017-2019. #1 Region in all of Center for Vein Restoration Centers with over 80 Center sites. Net Promoter Scores for patient satisfaction over 80%.

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  Simpaug Farms

  • West Suffield, Connecticut, United States

  • Operations Manager

    • May 2014 - Feb 2016
    • West Suffield, Connecticut, United States

    Simpaug Farms (238+ acres), a Division of Ridgefield Capital Asset Management, LP• Ensures all established costs, quality, and delivery commitments are met.• Coordinates manufacturing activities with all other functions of the organization to obtain optimum production and utilization of human resources, machines and equipment.• Establishes production and quality control standards.• Reviews production and operating reports and directs the resolution of operational, production, and maintenance problems to ensure minimum costs and prevent operational delays.• Performs administrative activities associated with the effective management of operations, including compiling, storing, and retrieving production data for reports.• Directly supervises 5 to 7 employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; awarding and disciplining employees.• Development of policies and procedures for best practices.Results: Establish retail operation, marketing, labeling and food processing methods for minimal waste. Increase sales of CSAs (Community Supported Agriculture) shares by 66%.

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  First Choice Health Centers, Inc.

  • East Hartford, CT

  • Chief Operations Officer

    • Oct 2012 - Nov 2013
    • East Hartford, CT

    A medical group practice with six locations, 17 providers, 5 specialties, 100+ employees. My position was eliminated due to State of Connecticut budget cuts. Responsible for Operations of a community Health Center specializing in Family Medicine, Pediatrics, Obstetrics and Gynecology, Dental, Optometry, Behavioral Health, Podiatry. Facilities management, construction, OSHA, Safety, Training and Development. Practice Management, IT, Electronic Medical Records implementation.

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  Hartford Specialists

  • Farmington, CT

  • Practice Manager/Site Manager

    • May 2011 - Oct 2012
    • Farmington, CT

    A medical group practice with a wide range of specialties with 6 sites in the greater Hartford area. My position was eliminated due to a buy-out and restructuring of the business model. Full responsible for top Surgical Practice within the Hartford Healthcare network. Site Manager of multi-specialty sites. Compliance with OSHA, Safety. Involved in Marketing rollout from Connecticut Surgical Group to new relationship with Hartford Healthcare. Scheduling, collections, patient services.

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  CT Women OB/GYN

  • South Windsor, CT

  • Executive Director

    • Jun 2005 - Dec 2010
    • South Windsor, CT

    Following the sudden death of the practice owner in January 2010, I served to ensure all operational functions, and was liaison with attorneys with regard to the estate as it related to the practice.When I began working here in 2005, it was a start-up practice bringing in $200K. During my tenure it grew to a $2.5M practice by December 2010. I took full marketing and sales responsibility as well as brand recognition. As the practice grew, I implemented operational processes to ensure cost savings and solidify vendor relations. Patient satisfaction was key and through community involvement and the implementation of new programs we were able to enhance the service offerings and stimulate the growth of the practice.The highlight of this position was the seeing long-term change in people's lives.

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  Core Hypodermic

  • Office Manager/HR Manager

    • 1997 - 1999

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  Gilbarco Veeder Root

  • Executive Assistant

    • 1996 - 1999