Experience

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  ForgeWorks Farm, LLC

  • Owner, Director of Operations

    • 2004 - Present

    Oversee complete operations of therapeutic horseback riding facility, including marketing, equine management, facility management, volunteer coordination and instructionDevelop and institute marketing plan, including television, newspaper and radio appearancesPromote program through direct contac...

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  Hewlett-Packard Corporation

  • Inside Sales Representative/Imaging Specialist

    • 2003 - 2004

    Developed and grew new business for HP Imaging and Printing GroupIPG Specialist/main point of contact for major accounts including GE, Raytheon, and NBC Recreated sales interest with past customersSupported Outside Sales Representatives and Customer Service DepartmentCreated sales strategies with Outside Sales TeamMet with customers and analyzed customer needsReviewed customer pricing and prepared quotesUtilized HP software programs to assist in tracking inventory/orders/partsProficient in Eclipse, YODA, HP Roadmap, Sibel, Encore and TRYHP software 2002-2003

  • Customer Service Representative

    • 2002 - 2003

    Managed complete order handling for multiple HP major Direct AccountsPrimary point of contact for Major Accounts in support of their procurementProvided quality control measures, i.e. missing parts, faulty equipment and equipment returnsCoordinated delivery dates and technical service with customer and internal departmentsPrepared credit memoranda, tracking orders, re-bills, and weekly open order reportsProficient in Microsoft Office and AS400

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  Common Sense Solutions

  • Sales Manager

    • 1997 - 2002

    Implemented a new machine sales division for Previero size reduction and agglomeration equipment throughout the U.S. and CanadaProvided sales assistance and technical support to existing and potential customersDeveloped and maintained a customer base through personally contacting over one thousan...

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  Herbold Granulators U.S.A., Inc

  • Director

    • 1984 - 1996

    Organized, developed and managed U.S. operation of West German size reduction and recycling equipment manufacturerEffected corporate marketing goals and new product introductions through advertising and sales promotionConceptualized and wrote copy for print and collateral materials, including sal...