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Tebogo Mashilo is a seasoned aviation professional with extensive experience in the industry. As a Safety Officer at South African Express Airways, he has received qualifications and certifications, including Crew Resource Management, to ensure the highest standards of safety and customer care. With a background in change management and process consulting, Tebogo has successfully implemented development and training programs, designed team building sessions, and managed flight delays to maintain timely arrivals while prioritizing safety and customer service.

Experience

    • South Africa
    • Airlines and Aviation
    • 300 - 400 Employee
    • Cabin crew
      • Jul 2009 - Present

      Role and Responsibilities:• To provide high standard of customer care, while equally, responsible to ensuring that all passengers are safe and secure before, during and after a flight. • Taking part in preflight briefings about the flight, the passengers and schedule.• Making sure passengers are aware of safety procedures and demonstration to use emergency equipment.• Performing first aid if necessary.Achievements:• Received qualifications as a Safety Officer – a quintessential pre-requisite in the Aviation industry.• Certification on Crew Resource Management.• Managing flight delays ensuring passengers arrive timeously while ensuring safety and customer service is maintained.• Completing flight reports after the journey

    • Part-time (HR) OD and Learning Coordinator
      • Aug 2017 - Dec 2019

      Role and Responsibilities:• To plan, develop, implement, and administer development and training programs for company employees. • Research new training programs on leadership and customer relations.• Review performance agreements.• Design and facilitate team building sessions.• Review skills audits.• Assist in performance management and employee evaluation.• Change Management and process consulting.Achievements:• Researched, designed, and launched mentorship & job shadowing programs to enable employees to gain new skills in other departments.• Researched, analyzed, and modified policies to be in line the with the company’s mission.

  • Dancing with the Stars
    • Hyde park Corner
    • Professional Dancer
      • Jan 2018 - Present
      • Hyde park Corner

      Dance cast with Dancing with the Stars South Africa Season 1

    • Legal administrator
      • Mar 2005 - Jun 2009

      Essentially I performed my duties as a legal liason with attorneys regarding bond securities (convenyancing). Making sure all the processes are followed on time under standard SLA's.

Education

  • 2010 - 2013
    Unisa
    Bachelor of Arts (BA), HEALTH SERVICES AND SOCIAL SCIENCES

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Airlines and Aviation”

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