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Teaike (Tee) Butts profile image

Teaike (Tee) Butts

Technical Expert at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Apple</span>
Intro Book
Experienced retail and customer service professional with a background in sales management and technical support.
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Location
Baltimore, Maryland, United States, US
Skills
  • Wireless
  • Retail
  • Customer Service
  • Microsoft Office
  • Customer Relations
  • Show all
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Bio

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Teaike (tee) Butts is a seasoned retail and customer service professional with 15+ years of experience in managing sales, customer relations, and technical support. He holds a Bachelor of Science Degree in Criminal Justice from Coppin State University and various IT and software certifications.

Credentials

  • System Administration and IT Infrastructure Services
    Google
    Jan, 2024
    - May, 2026
  • Operating Systems and You: Becoming a Power User
    Coursera
    Jul, 2023
    - May, 2026
  • The Bits and Bytes of Computer Networking
    Coursera
    May, 2023
    - May, 2026
  • Technical Support Fundamentals
    Coursera
    Apr, 2023
    - May, 2026
  • Foundations of Project Management
    Coursera
    Mar, 2023
    - May, 2026
  • Create High-Fidelity Designs and Prototypes in Figma
    Coursera
    Sep, 2022
    - May, 2026
  • Conduct UX Research and Test Early Concepts
    Coursera
    Jul, 2022
    - May, 2026
  • Build Wireframes and Low-Fidelity Prototypes
    Coursera
    Jun, 2022
    - May, 2026
  • Foundations of User Experience (UX) Design
    Coursera
    May, 2022
    - May, 2026
  • Start the UX Design Process: Empathize, Define, and Ideate
    Coursera
    May, 2022
    - May, 2026
  • Apple Certified Mobile Technician
    Apple
    May, 2021
    - May, 2026

Experience

  • Apple
    • Technical Expert
      • Apr 2021 - Present

    • Coach In Store Experience
      • Jul 2021 - Dec 2021

  • TB Property Group, LLC
    • Real Estate Investor
      • Feb 2019 - Present
  • Apple
    • Specialist
      • Sep 2019 - Apr 2021
  • Lyft
    • Community Associate
      • Aug 2018 - May 2019
  • T-Mobile
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Retail Associate Manager
      • May 2015 - Aug 2018

    • Retail Sales Leader
      • May 2014 - May 2015

    • Retail Sales Associate
      • Sep 2013 - May 2014

  • Verizon Wireless
    • Frederick, MD
    • Retail Sales Associate
      • Nov 2012 - 2013
      • Frederick, MD

      Sell Verizon Wireless products and services. Provide customer service to existing customers.

  • T-Mobile
    • Retail Sales Associate
      • Aug 2007 - Nov 2012

      Provide T-mobile products and services to new and existing T-Mobile customers

  • ATT Wireless
    • Retail Sales Consultant
      • Jun 2006 - May 2007

      Provide AT&T products and services to new and existing customers Address customer questions and concerns Process Point of Sale transactionsConsistently met or exceeded monthly goals

Education

  • 2003 - 2008
    Coppin State University

Suggested Services

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Industry Focus. “Retail”

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