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Tawna Wilkes profile image

Tawna Wilkes

Personnel Specialist at
Intro Book
Seasoned banking professional with expertise in loan processing, customer service, and community investment.
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Location
West Sacramento, California, United S...
Skills
  • Internal Communications
  • Banking
  • Credit
  • Marketing
  • Loans
  • Show all
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Bio

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Tawna Wilkes is a seasoned banking professional with experience in loan processing, customer service, and community investment. She has worked in various roles, including Loan Processor, Consumer Loan Processor, and Personnel Specialist, and has a strong background in Microsoft Office and social media marketing. With a focus on delivering exceptional customer service and building strong relationships, Tawna has a proven track record of success in the financial industry. Tawna has also honed her skills in marketing, having worked as a Fashion Stylist and Personal Stylist for companies such as Daily Look, Amazon Fashion, and Stitch Fix. She has a keen eye for detail and a passion for creating innovative marketing campaigns that drive results. In addition to her technical skills and industry experience, Tawna is a strong communicator with excellent interpersonal skills, able to effectively collaborate with cross-functional teams to achieve business objectives. Tawna is currently based in West Sacramento, California, and is committed to staying up-to-date with the latest industry trends and best practices.

Experience

    • Personnel Specialist
  • California Highway Patrol Careers
    • Personnel Specialist
      • May 2024 - Present
  • DAILYLOOK
    • Fashion Stylist
      • Feb 2024 - Jun 2024
  • Short Story
    • Personal Stylist
      • Feb 2023 - Mar 2024
  • Amazon Fashion
    • Virtual
    • Personal Stylist
      • Jan 2022 - Jan 2023
      • Virtual
  • Stitch Fix
    • Stylist
      • Jan 2018 - Sep 2020
  • First Tech Federal Credit Union
    • United States
    • Financial Services
    • 700 & Above Employee
    • Community Relations Specialist
      • Apr 2011 - Nov 2015

      • Manage regional charitable efforts and cultivate partner relationships • Plan, organize, coordinate and facilitate special events, meetings, scholarships, conferences and sponsorship related activities • Responsible for fiscal management for all assigned events, which includes defining and managing event budgets • Collaborate with Communications team to develop consistent communication throughout the organization • Coordinate with Marketing team and other business units to provide innovative sponsorship activation plans

    • Membership Services
      • May 2010 - Apr 2011

      • Maintain relocation program• Open accounts for relocated members• Create Microsoft Access database to house all relocated member data• Work with branch staff to complete• Suspicious Activity Reports and •Currency Transaction Reports on a daily basis

    • Consumer Loan Processor
      • Mar 2009 - May 2010

      • Work efficiently to deliver loan documents in a timely manner to members and/or branches• Accurately draw Consumer Lending • Documents in agreement with product and program guidelines.• Sustain accurate records and perform follow up on all files. • Assist with numerous departments to follow-up on member problems and find resolutions.

  • Charles Schwab Bank National Association
    • Reno, Nevada, United States
    • Loan Processor
      • Feb 2006 - Jun 2008
      • Reno, Nevada, United States
  • Ameriquest Mortgage Company
    • Mortgage Loan Processor
      • Apr 2003 - Jan 2006

Suggested Services

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Industry Focus. “Financial Services”

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