Experience

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  RTSB GmbH- Rail Transportation Service Broker

  • Москва, Москва, Россия

  • Leading Specialist of Groupage Freight Forwarding Department

    • Dec 2022 - May 2023
    • Москва, Москва, Россия

    Main responsibilities:• Coordination and support of container transportation of groupage cargoes;• Interaction with clients: - shipping documents verification, - maintaining the order from the moment of its placement until the completion of transportation, - providing information on the status of the cargo, - invoicing, payment control, - calculation of rates on request, - cargo insurance (by the request of the client);• Interaction with service providers (agents, warehouses, CFS terminals, insurance companies):- Solving issues related to the organization of the transportation service:1. organization of delivery of the order to the consolidation warehouse in the country of departure (China),2. verification of shipping documents (dimensions of cargo, type of cargo),3. control of the loading of the customer's order into a container in the country of departure,4. updating the status of the location of the rolling stock, finding out the reasons for the delay.• Registration of work activities in the corporate accounting system 1C:- сhecking and entering invoices from service providers into the system,- entering information about transportation in 1C;• Interaction with related divisions of the company to resolve issues at the request of the client (financial department, legal department, sales department);

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  ABB

  • Москва, Россия

  • Trade and transportation specialist at ABB Russia

    • Nov 2019 - Sep 2022
    • Москва, Россия

    Main responsibilities:• Providing equipment delivery from the foreign supplier including:- choosing transportation mode and carrier considering shipment volume and characteristics; - monitoring the delivery time of the shipped equipment;- providing equipment insurance;- settling charges for goods loss or damage while carriers transportation;• Providing customs legalization of the delivered equipment including:- preparing and submitting to the customs brokers documents necessary for the customs clearance of the incoming items; - controlling over the customs brokers to provide customs clearance within the shortest time; - providing customs declaration under the minimal adopted duty rates;- providing duly payments for customs charges;• Organization of defective equipment delivery to the producers (export procedure);• Organization of equipment delivery from the ABB WH to the Russian customers considering the required delivery time, cost optimization;• Monitoring changes in the customs and currency legislation of the Russian Federation;Key Results:1. Active participation in the project of logistics processes revising, which influenced a deeper understanding of logistics processes by the employees of the other departments. The positive result is that many logistics processes were optimized, the time for the request processing was reduced by 20%.2. Revising the process of cargo customs clearance to speed up the customs release: in exceptionally urgent cases, I proposed to delegate the cargo clearance to the broker with an established items base. The positive result is that the cargo in 100% of cases was delivered to the client in the shortest possible time.3. Reducing customs costs and risks in case of detection of declared goods (70 SKU) with an incorrect HS-Code with a duty rate of 10% and changing to the correct HS-Code with a duty rate of 7.5%. Achieved to save 15K$ in the last 11 months from the detection of an incorrect HS-Code.

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  Gruppo Teddy

  • Moscow Region, Russian Federation

  • Logistics Specialist at affiliated company of TEDDY S.P.A - Russiatex

    • Jan 2019 - Aug 2019
    • Moscow Region, Russian Federation

    Main responsobilities:• Delivery organization in Russia.• Calculation of transport costs and cost minimization;• Documentation support of shipments;• Claims work;• Monthly reporting on the results of the transport/warehouse providers;• Control of registers from transport companies;• Solving problems related to goods shipment/storage;• Freight market, offers, tariffs analyze.Key results:1. The claims processing procedure has been updated; the time for processing claims has been reduced from 3 months to 2 weeks.2. The issue related to the method of goods shipment has been resolved, which has contributed to minimizing goods damage during the transportation.

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  Kimberly-Clark Professional

  • Moscow, Russian Federation

  • Customer Service Representative

    • Jun 2014 - Jun 2018
    • Moscow, Russian Federation

    I joined Kimberly-Clark Professional in 2014 as a Customer Service Representative. I have shown exceptional responsibility by working late hours and handling additional operations. The major responsibilities that I have handled are: • Order management and organizing cargo delivery;• Decision making on transportation mode and carrier: ordering trucks/containers from Europe vs. marine deliveries from the USA;• Resolving customer complaints;• Preparation of in-line documentation (certificates, declarations, invoices); • Tracking and control of the transportation process: informing and updating the clients on the delivery status;• Processing requests from clients on pricing, products and supply chain.• Coordination of transport issues between clients, hubs and WH.Key results:1. Developed a tracking table of the customer’s order stages , which allowed to monitor the delivery process and, if necessary, provide information to the client (shipments from the USA).2. Participated in the development and correction of internal procedures for the Sox audit, due to which 2 audits were passed successfully for the Logistics and Client Service department.3. Provided supervision to the new members during their trial period.4. A project aimed at customer satisfaction analyzing was successfully realized, which allowed to improve the level of customer service.5. A high level of trust with customers has been achieved.

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  Renault

  • Moscow, Russian Federation

  • Supply Specialist

    • Jul 2012 - Jun 2014
    • Moscow, Russian Federation

    I started my career with Renault Russia, in the year 2012 as a Supply Specialist. I have handled all the regular job responsibilities starting from the scratch. With my exceptional dedication to the job and hard work, I was promoted from Supply Specialist working to local suppliers to Specialist working to foreign suppliers from France and Turkey in just half year. On this position my responsibilities were following: • Coordination suppliers, transport team and customs brokers to ensure smooth inbound operations for direct deliveries to Renault warehouse.• Close cooperating with customs brokers regarding customs clearance;• Reporting in SAP;• Control of shipping documents to ensure international transportation and customs clearance;• Organizing the delivery of auxiliary production parts;• Order placement and execution control for production line;• Preparation of transit documentation: certificates, declarations.Key results:1. Quickly resolved a number of urgent issues related to the supply of auxiliary materials.