Bio
Experience
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South Africa
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Non-profit Organization Management
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1 - 100 Employee
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IBASA Education Committee Chairperson
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May 2024 - Present
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Interim Chairperson
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Sep 2023 - Jun 2024
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Accredited by Institute of Business Advisors Southern Africa
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May 2023 - Jun 2024
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African Proficient Group
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Pretoria, Gauteng, South Africa
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Senior Management Consultant
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Aug 2022 - Present
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Pretoria, Gauteng, South Africa
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Workplace Solutions Harare
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Harare
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Managing Director Workplace Solutions
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Jan 2016 - Dec 2022
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Harare
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Schweppes Zimbabwe Ltd
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Harare, Zimbabwe
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Key Account Manager
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Sep 2017 - Sep 2018
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Harare, Zimbabwe
My duties and responsibilities:-To develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives -Research key customer wants and needs -Suggest solutions that answer clients needs and wants-Ensure the ordered products are delivered in a timely manner-Serve as contact point for key customers and internal teams-Resolve customers' complaints in an effective and respectful way-Gather, report and communicate customers' feedback on service, technology and product delivery-Research and source new potential clients-Measure, track and analyze key account metrics-Create reports for upper management-Keep abreast with industry and market trends and best practices
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Education
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2016 - 2017Monash South Africa
Postgraduate Degree, Bachelor Business Science (Honors) -
2017 - 2020University of Zimbabwe
Master of Business Administration - MBA, Organizational Leadership -
2013 - 2015Monash University South Africa
Bachelor's Degree, Business/Managerial Economics
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Industry Focus. “Non-profit Organization Management”
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