Experience

• 

  Massey University

  • Auckland, New Zealand

  • Masters Student

    • May 2024 - Present
    • Auckland, New Zealand

• 

  The Giant Departmental Store

  • Alexandra, Otago, New Zealand

  • Operation Manager

    • Nov 2022 - May 2024
    • Alexandra, Otago, New Zealand

• 

  Countdown Supermarkets

  • Duty Manager

    • Dec 2022 - Jul 2023

• 

  A1 variety Hub

  • Auckland, New Zealand

  • Inventory and warehouse coordinator

    • Dec 2021 - Oct 2022
    • Auckland, New Zealand

• 

  Discount Food Warehouse LTD

  • New Zealand

  • Store Manager

    • Jul 2017 - Jul 2020
    • New Zealand

    > managing and motivating a team to increase sales and ensure efficiency;>managing stock levels and making key decisions about stock control;>analysing sales figures and forecasting future sales;analysing and interpreting trends to facilitate planning;>using information technology to record sales figures, for data analysis and forward planning;>dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as>providing or organising training and development;>ensuring standards for quality, customer service and health and safety are met;>resolving health and safety, legal and security issues;>responding to customer complaints and comments;>organising special promotions, displays and events;attending and chairing meetings;>updating colleagues on business performance, new initiatives and other pertinent issues;>touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues;>maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;>initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;>promoting the organisation locally by liaising with local schools, newspapers and the community in general;>dealing with sales, as and when required.

• 

  Discount Food Warehouse Limited

  • Christchurch,New zealand

  • Assistant Manager

    • Jun 2014 - Jun 2017
    • Christchurch,New zealand

• 

  ICL Business School

  • Administrative Assistant

    • May 2012 - Jun 2013