Experience

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  Restore Technology

  • Dunsfold

  • Standards & Compliance

    • May 2018 - Nov 2020
    • Dunsfold

    Great News - The ITAD Works, part of the Restore PLC group since 2017, has merged with IT Efficient to become Restore Technology. Still providing a fully auditable secure data erasure/destruction and remarketing service, now with more great people and locations.

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  The ITAD Works

  • Dunsfold

  • Standards & Compliance

    • Oct 2015 - Nov 2020
    • Dunsfold

    The ITAD Works are specialists in the management of hardware change and IT asset disposition.Here to help you manage hardware deployment, moves and changes, and disposal of your technology right through to processing, remarketing and recycling. Hardware change is inevitable – and it can be a complex, costly process. We work with clients to deliver the opportunities that hardware change can present. The ITAD Works operate in an environment where compliance and security can’t be compromised and budgets are finite. We have established systems and processes to manage IT Asset Disposition for new, used and retired hardware. Our innovative methods are becoming increasingly important as compliance, security and financial constraints demand more and more attention at the board room table.Our selection of IT Asset Disposition services will provide the solutions to help your organisation manage technology change. Services can be implemented individually for specific requirements or combined to deliver a full end-to-end lifecycle solution. We use Streams®, our robust, sophisticated and scalable technology platform to automate processing and remove all regulatory risk. The ITAD Works is all about the ‘best’ re-positioning of hardware assets as their value and purpose changes within your business. However, it’s all about managing the re-positioning intelligently and in a controlled way so that it’s repeatable, measurable and scalable. We develop strong connections with our customers that create lasting, step-change improvements in the way IT Asset Disposition is managed. From Asset Deployment and Asset Recovery right through to WEEE Recycling, The ITAD Works team will always find a solution for your new, used and retired technology.

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  Looking for my next challenge

  • TBD

    • May 2015 - Sep 2015

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  Wohler Technologies

  • UK

  • Channel Manager (EMEA)

    • Nov 2012 - Apr 2015
    • UK

    For the past 20 years, Wohler Technologies has been the world leader in providing in-rack audio and video monitoring solutions for the professional broadcast markets.Promoted to the position of Channel Manager to lead the company's efforts in strengthening its partner community, assuring superior service and support for customers, and increasing adoption of its solutions within the EMEA markets.Responsible for:• aligning and managing the distributor network to increase revenues and profitability.• producing all quotations across the region and following through to completion.• the integrity of EMEA account, customer and order data on Salesforce.• providing all product (pricing, functionality, stock/lead-time, firmware) updates.

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  Eric Hill

  • Godalming, Surrey

  • Operations Director

    • Jul 2007 - Jan 2011
    • Godalming, Surrey

    Reporting directly to the owner, accountable for the recruitment and management of 25 staff across multiple sites, the fulfillment of 5000 orders per month and responsibility for over 10,000 SKU's. By effective analysis of merchandise to ensure maximum profitability, increasing order frequency and value as well as expanding the customer base and reducing fixed costs, revenue and contribution grew by more than 100% and active customers by 60%.Responsible for:• office and warehouse space and facilities as well as the supply, installation and management of IT/telecom backbone services and CRM, payment processing and stock control software. • the recruitment, management and development of staff to ensure the efficient delivery of product through catalogue design to order fulfilment and an uncompromising level of service to the customer.• data integrity and analysis• stock management. • catalogue pre/post-production processes.• creating seasonal product and financial plans.• establishing and maintaining strong lines of communication with suppliers.• bespoke reporting to maximise the potential of last minute offers from suppliers.• utilisation of transactional data services, media buyers and web developers.

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  Magellans Travel

  • Operations Manager

    • Sep 2006 - May 2007

    Employed on a fixed term contract to manage the sales, customer service and administrative offices for the European customer base of the catalogue and online travel goods business. Responsible for:• developing a core multi-skilled and multi-lingual team.• providing daily sales, margin and contribution analysis to the CEO at the US parent company.• ongoing cost reductions and improvements to processes and the business structure. • documentation and implementation of new workflow procedures..

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  Pulse Telecom

  • Director

    • Mar 2004 - May 2006

    Launched as a consultative agency for non-EU telecommunication providers to launch services in the UK.Providing:• tax efficient solutions to service provision.• solutions to facilitate customer acquisition and revenue growth.• a UK platform for order management.

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  Alpha Telecom

  • Channel Manager

    • 1997 - 2003

    Reporting to the Marketing Director, I had lead control of product development, strategic positioning, pricing, and of delivering bespoke promotional collateral as well as having overall control of the design and launch of the channel program, providing web-based functionality for affiliates, partners and distributors. This resulted in a product delivering a margin of over five times the company average. Led the integration of Paypoint cash top-up functionality to the prepaid platform which increased the customer base and ARPU. The option was then rolled out across the entire business Responsibility for:• evaluating niche markets and building relationships to grow the customer base and revenues• regular contact with distributors to increase sales and to establish growth opportunities• managing a dedicated multi-lingual sales and support team.• developing a revenue, margin and contribution analysis systems to ensure a commercial balance

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  Direct Response International

  • Project Manager

    • Feb 1996 - Dec 1996

    Overall responsibility for direct response campaigns for Samsung, Ciba Geigy, and Lexus. Managed gold client relationships to build revenues.Learnt and applied business readiness testing procedures for the launch of Optus Communications and Optus Vision in Australia.

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  Corporate Investigation Bureau

  • Manager

    • Jun 1988 - Oct 1994