Experience

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  Chubb Life

  • Alexandria, Alexandria, Egypt

  • Branch Manager

    • Aug 2021 - Present
    • Alexandria, Alexandria, Egypt

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  AMP-EGYPT

  • Vice President Of Business Development

    • Jan 2018 - Present

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  FedEx Express

  • cairo

  • National Sales Manager

    • Jan 2015 - Jun 2016
    • cairo

    1. To lead, manage and supervise the implementation of large complex logistics projects for Egypt customers2. To assist Advantage group and Regular group sales managers/executives in developing logistics solutions, focusing on implementation, resource requirements and training3. To facilitate the development of solid logistics solutions pipelines for each member of the Advantage and Regular teams4. To develop and implement a logistics development program for Egypt commercial team5. To bring global and regional logistics solutions expertise and resources to the Egypt business6. To develop and implement a logistics strategy that incorporates industry targeting, infrastructure, technology, tools and human resources

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  FedEx Express

  • Chanel sales manager

  • Regional Channel Sales Manager

    • Jan 2010 - Dec 2013
    • Chanel sales manager

    • Take the lead in reinforcing FedEx vision. Spearhead the drive to differentiate our customer experience via motivation and management of teams, continuous process enhancements and close coordination with product development • Develop & implement business relationship building and acquisitions initiatives. • Agree targets and take accountability for the overall achievement of objectives for Alex and Delta branches assigned in terms of:o Customer Experienceo Employee Satisfaction o Sales growth, income contribution and total balance sheet.o Costs performance and yield management.o Risk and rigor management• Budget accountability:o Accountable for achieving annual sales targets as agreed. o Monitoring of progress towards achieving targets on a regular basis.• Brand, product and business proposition:o Provide clear direction to staff on business objectives, translating and prioritizing into business performance measures at all levels.o Understand and provide clear direction based on market analysis of local area, consumer trends and competitor offerings.o Monitor the P & L and yield. o Provide the products team with feedback around product performance and suggest enhancements and changes as required. o Ensure that merchandising materials are displayed in accordance with guidelines.o Brief staff on promotional and product launches; provide regular feedback on sales performance.o Establish relationships with key clients or business influencers in the local area, including doing some client entertainment within overall annual budget limits.o Review balanced score card statistics e.g. results, accuracy, counter & sales statistics etc

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  Barclays Corporate Banking

  • alexandria,egypt

  • Recruitment Manager

    • Jan 2007 - Dec 2010
    • alexandria,egypt

    Principal Accountabilities as Barclays HR Manager Alexandria (Aug 2009 : Aug 2010)Accountability: Business ManagementOutputs:• Lead promotional launches where appropriate.• Working with the team to achieve sales & service through business development activities, effective banking hall management and providing feedback to the team.• Responsible for team target.• Ensure the service quality inside the branch.• Through effective Banking Hall management ensure that customers are directed to the most appropriate service delivery channel to meet their needs.• Own and manage the customer complaints end to end process ensuring the provision of seamless world class customer service.• Manage daily attendance levels within the branch in compliance with the relevant HR policies. • In conjunction with other team leaders, participate in systems administration and ensure adherence to the Group IT Security Policy.• Own and manage customer queries and complaints by taking ownership and resolving in a timely manner.Complete and maintain balanced score card statistics e.g. leave, KYC results, accuracy, counter & sales statistics etc

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  DHL

  • Alexandria, egypt

  • Sales Territory Manager

    • Jan 2003 - Dec 2006
    • Alexandria, egypt

    Managing all the sales territory activities for existing and new business accounts including strategic planning and yeld perspective.

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  TNT

  • Alexandra Industrial zone

  • Sales Territory Manager

    • Jan 1998 - Dec 2002
    • Alexandra Industrial zone

    Handling all sales activities including supervision over the operation efficiency over the industrial area and Alexandria free zone