Experience

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  Sasals (To Be Incorporated)

  • Advocate For Those With No Voice

• 

  SASALS (to be incorporated)

  • Holliston, Massachusetts

  • Advocate for those with no voice

    • Jul 2012 - Present
    • Holliston, Massachusetts

    Working via internet mediums and vocally when available.... pay is not the impetus. Advocacy to change lives for the better, IS

• 

  self

  • Self Employed

    • Jan 1976 - Present

    Independent bookkeeping/taxes for area small businesses/persons

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  Natick Animal Clinic

  • Natick, MA

  • Front Desk Supervisor

    • Jun 2011 - Apr 2012
    • Natick, MA

    Maintained seamless patient service and care during multiple staff departures and transitions.Implemented cost-saving use of office supplies.Assisted in preparation and finalization of budget for 2012, both in staffing and general office needs.Provided hands-on supervision and guidance to my staff.Served as liaison between owners and practitioners, both clinically and supportively.Maintained accessibility and knowledge in all functions of the veterinary front desk.Excelled in the ability to multi-task in a vibrant and busy environment.

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  Holliston Pediatric Group

  • Reception/Clinical Aide

    • Oct 1999 - Mar 2011

    Maintained seamless patient service and care during multiple staff departures and transitions.Maintained seamless patient care during rapid expansion of practice.Assisted transition to new electronic patient record system. Trained new staff in all functions of the front desk.Responsible for front desk functions of a 12,000+ patient practice, inclusive of answering phones, greeting patients, scheduling appointments, computer patient record upkeep, specialist appointments, ancillary testing, related authorizations and/or referrals, daily monies posted and accounted, insurance verifications, assisting patient/parent in whatever capacity the need might arise.Front Desk point person/liaison for practitioners, clinical staff, administration, billing department.Clinical responsibilities include patient medical information update, inital workup, associated lab work performed when necessary, such as rapid strep tests, flu tests, urinalysis/urine cultures.

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  Accept Transportation/Accept Collaborative

  • Supervisor/Dispatcher

    • Sep 1997 - May 1999

    Responsible for daily routes, mileage logs, communication, payroll, training, appropriate licensing, hiring and all associated needs for 95+ drivers and staff and the upkeep of the 95+ vehicles.Work within an established budget to provide transportation to special needs students to most of eastern Massachusetts.

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  Special Needs students

  • Driver

    • 1994 - Aug 1997

    Provided safe, secure and reliable transportation for special needs children, from the age of toddler to young adult. Adequately maintained time-efficient routes throughout the day. Excelled at "on the dot" arrivals and pick ups.