Experience

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  Macy's

  • Owings Mills, MD

  • Seasonal Sales Manager

    • Oct 2010 - Jan 2011
    • Owings Mills, MD

    • Directed, coordinated, and reviewed activities in sales and service accounting and record-keeping, and in receiving and shipping operations• Resolved customer complaints regarding sales and services• Planed and directed staffing, training, and performance evaluations to develop and control sale...

• 

  Toys 'R' Us

  • Catonsville, MD

  • Sales Assosciate

    • Oct 2007 - Apr 2008
    • Catonsville, MD

    • Assisted customers with the selection of merchandise• Inventory control and replenished stock• Assisted with store cleanliness

• 

  Ann Taylor

  • Baltimore, MD

  • Sales Leader

    • Oct 2003 - Feb 2008
    • Baltimore, MD

    • Created daily financial reports that reflected weekly sales • Supervised HR functions such as employee hiring and payroll• Provided superior customer service and exceeded sales goals

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  Macy's

  • Owings Mills, MD

  • Department Manager

    • Jan 1991 - Oct 2003
    • Owings Mills, MD

    • Supervised 15 employees in the Women’s Department• Maintained daily financial reports and cash drawer balances and processed cash and credit transactions• Managed and resolved customer service issues such as: customer complaints, line control, register operation, and sales floor activities• Mai...