Bio
Experience
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Indulge Spa - Receptionist & Customer Engagement Lead
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Brand Protection Associate
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Jun 2022 - Nov 2022
In this role I researched Etsy, Ebay, Amazon, & other sites for counterfeit tarot decks and went through the legal process of reporting them. The role involved:- collecting data- managing excel spreadsheets- understanding of copyright infringement laws- research - editing/ proofreading- email communication
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New Earth Almanac
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Nashville, Tennessee, United States
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Audio Editor and Coordinator
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Feb 2022 - Oct 2022
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Nashville, Tennessee, United States
Pitch and write 3-4 articles/ month on spiritual & wellness topicsCopyedit 10-20 articles/ monthHelp assign and enforce deadlines, collect and produce voiceover MP3 files for each daily articleCreate voice overs for writers who cannot produce their own pieces
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Community Support Specialist
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Jul 2021 - Oct 2021
Online Student support- email based customer service, zoom call support, phone customer service, transcribing live and recorded teaching sessions, answered questions about the school and curriculum. Administration of social media and discussion forum pages.
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Membership Services Clerk
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Jun 2019 - Jun 2021
Data management in Bloomerang database, CRM, customer service, donor reporting
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Cedar Lake Foundation, Inc.
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9505 Williamsburg Plaza #200
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Development Associate & Database Manager
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Feb 2017 - Dec 2017
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9505 Williamsburg Plaza #200
Golf:• Managed registration via phone calls, emails & website. • Tracked sponsorships via excel spreadsheets, iDonate, Bloomerang • Provided Director of Development, Director of Marketing, & CEO with financial reports• Provide info to board members & golf committee about sponsorships, amount raised, details of golf tournament via phone, in person, & email.Gala:• Made daily phone calls to procure auction items• Made daily phone calls to secure $500 level sponsorships• Tracked gala registration, table seating, bid numbers, sponsorships & donations using 3 databases (Greater Giving, Bloomerang, Gesture)• Procured, tracked, organized, & helped display 147 auction items total for silent auction & live auction.• Wrote descriptions for 147 auction items • Imported historical & financial data into donor database using Gesture & Bloomerang• Provided Director of Development, Director of Marketing, & CEO with financial reports• Provide info to board members, gala guests, & Cedar Lake staff via phone calls, in person, and email.• Work registration table on night of gala• Call auction item winners after gala to schedule pick up of items/ mail out items to winners.Daily:• Answer phones & provide info about pick-up service and Cedar Lake.• Compose & mail acknowledgment letters & memorial cards• Create & send invoices • Process checks, cash, EFT, & credit card donations• Provide finance team with reports- credit card income report, EFT report, bank deposit reports• Provide Director of Development & CEO w/ reports- weekly donation report, historical reports, financial reports, donor giving history reportsOther• Pull & clean up data for quarterly mailings/ appeals• Prepare Quarterly Board Meeting packets• Serve on golf committee, gala committee & auction committee• Attend weekly Foundation Team meetings
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Boys & Girls Clubs of Kentuckiana
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Louisville, Kentucky Area
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Development & Database Coordinator
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Feb 2016 - Feb 2017
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Louisville, Kentucky Area
Manage E-tapestry & Bloomerang donor databases. Set up queries and run financial, historical, & constituent reports. Track raised/ revenue from annual fund campaign, special events, & corporate/ foundation grants. Conduct prospect research for Director of Grants & Corporate Giving and Vice President of Development & Communications. Generate and send acknowledgment mailings. Correspond with constituents via phone & email. Design monthly e-newsletter. Create & send invoices via email. Prepare daily bank deposits & reconcile with accountant. Attend weekly resource development and monthly admin meetings. Discuss fundraising strategies with Director of Corporate Giving & Grants, Director of Special Events, & Vice President of Development & Communications.
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University of Kentucky
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Office of Development
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Philanthropy Research Associate
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Jul 2014 - Jul 2015
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Office of Development
Prepare actionable information for executives who are frontline fundraisers; write and edit stewardship reports and take-away pieces; research prospect biographical and financial information; develop and maintain prospect profiles, bios, and in-depth reports; synthesize information and communicate it in a way that fits development officers' needs; survey prospective philanthropy partners and constituents of UK; build a library of 80+ company profiles.
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Librarian
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Oct 2013 - Apr 2015
Organize and create records in the archives; evaluate documents for relevance; edit item records in Voyager database; create research guides; co-administer library Facebook page; manage holds/ fines on student accounts; facilitate student ID photo sessions, operate camera and ID machine.
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Education
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2013 - 2015University of Kentucky
Master of Library & Information Science (MLIS), Library and Information Science -
2006 - 2008Indiana University-Southeast
Bachelor of Arts (B.A.)
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