Experience

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  Ecolink Projects Limited

  • Auckland, New Zealand

  • Director of Sales and Marketing

    • Jan 2020 - Present
    • Auckland, New Zealand

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  NZI, a business division of IAG New Zealand Limited.

  • Auckland, New Zealand

  • Senior Underwriter NZI Liability Scheme - Commercial UW Liability

    • Sep 2012 - Nov 2019
    • Auckland, New Zealand

    1. Production, underwriting and marketing of Financial Lines & Casualty class of business including new and renewal of business within authorities and profit-centre guidelines.2. Planning and executing projects from the initiation to close-out, and continuously assessing its viability through the implementation & usage phase. 3. Managing portfolio of accounts and conducting presentation to brokers nationwide. 4. Currently managing 17 schemes that include Miscellaneous Professional Risks (MPR), Lawyers (civil and criminal), IT Contractors, Medical Malpractices, Financial Advisers and Project Management professionals. 5. Computing competitive premium using actuarial and statistical underwriting tools.6. Managing risks by making decisions on whether to accept or reject risks based on information gathered - to evaluate degree of risk involved and determining the acceptance of applications.7. Adjusting policy when risk changes (i.e. standard to sub-standard or vice versa) and specifying applicable endorsements or applying rating to ensure safe profitable distribution of risk, using reference materials.The above tasks are extensions to my responsibilities (at Lumley) as mentioned below, which I continue to undertake in my current position.

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  Lumley Insurance

  • Auckland, New Zealand

  • Senior Underwriter and Schemes/Facilities Manager (Liability)

    • Sep 2012 - Jun 2015
    • Auckland, New Zealand

    1. Production, underwriting, marketing and managing ‘Project Arrow’ Schemes and Facilities.2. Underwriting the Financial Advisors,IT Contractors and Project Management Scheme. 3. Working with ‘Tech Certain’ an on-line underwriting platform used by International Brokers and Lumley to run and manage the schemes and Facilities. 4. Structuring competitive, equitable and profitable premium using actuarial and statistical underwriting tools.5. Assessing and evaluating risk profiles and deciding on appropriate treatment (for example whether to accept or reject risks based on information gathered)6. Adjusting policies to correlate with changing risk profiles (i.e. standard to sub-standard or vice versa) and specifying applicable endorsements or applying rating to ensure safe profitable distribution of risk, using reference materials.

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  Zurich Insurance Services

  • Kuala Lumpur, Malaysia

  • Manager (Underwriting) – Financial Lines & Casualty, General, Technical & Risks Placement

    • Oct 2011 - Jul 2012
    • Kuala Lumpur, Malaysia

    1. Involved in the underwriting of Financial Lines & Casualty class of business, managing risks, handling reinsurance placement and developing custom tailored cost effective solutions.2. Negotiated reinsurance terms and condition for Financial Lines and Casualty Facultative reinsurance placement with reinsurers.3. Determined premium using actuarial and statistical underwriting tools while ensuring that such premiums remain competitive in the market, prepared quotes and negotiated terms with brokers and clients.4. Adjusted policy values to reflect shifting risks (i.e. standard to sub-standard or vice versa) and specified applicable endorsements or applied rating to ensure safe profitable distribution of risk, using reference materials.5. Due to an acquisition of MAA's business by Zurich Insurance, the above responsibilities became extensions to my previous responsibilities (with MAAB).

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  MAA - Malaysian Assurance Alliance

  • Kuala Lumpur, Malaysia

  • Manager (Underwriting) – (Liability Unit) General, Technical Risks

    • Sep 2008 - Sep 2011
    • Kuala Lumpur, Malaysia

    1. Reviewed company records to determine amount of insurance in force whether in single or group of closely related risks.2. Reviewed data on insurance applications and policies.3. Built portfolio of homogeneous risks, determined retention for risk secured.4. Evaluated and assessed potential losses due to excessive insurances.5. Participated in the drafting of policy wording. 6. Retained detailed records of policies underwritten (creating a format) and maintained underwriting guidelines and manuals.7. Negotiated terms with policyholders or their brokers or their agents and preparing quotes8. Recommended reinsurance for high risk portfolios or declined risky portfolio with potential to erode profitability.9. Worked with international Reinsurers to negotiate and secure risk placements .10. Worked on proposal forms by balancing to be not excessive yet allowing for the proper assessment of risks .11. Provided support to the marketing efforts of the sales department including brokers12. Customised & positioned products through relationship marketing with policyholder or through their agents and brokers.13. Ensured compliance with the International and the country’s regulatory authorities (i.e. ISO 9001:2001).

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  ALLIANZ General Insurance

  • Kuala Lumpur, Malaysia

  • Asst. Manager (Underwriting) - Liability Unit

    • Sep 2006 - Aug 2008
    • Kuala Lumpur, Malaysia

    1. Participated in the underwriting through innovation, developed by tailoring company’s standing policies for the Financial Lines and Casualty class of business (i.e. Comprehensive General Liability, Product Liability, Public/Product, Professional Indemnity and directors & Officers) to specific needs - undertaken through on-going market & industry research and analysis.2. Prepared and conducted training sessions, to introduce and educate agents and brokers on innovations and existing liability class insurance products.3. Prepared product presentation & materials for customers (gathered through research and analysis of historical data and market trend) to market insurance products on liability class of business.4. First point of contact attending to inquiries from policy holders or their brokers or agents.5. Built and developed new business potential with existing corporate customers through regular liaison and relationship marketing.6. Ensured that businesses are successfully retained and continuously renewed.7. Delegated tasks within scope to subordinates and followed through for implementation8. Monitored performance and evaluated feedback (including agents and brokers) for continuous improvement on liability class insurance products.9. Raised recommendations on improvements where necessary on liability class products to increase productivity and improve performance to senior management.

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  Anika Insurance Brokers

  • Kuala Lumpur, Malaysia

  • Senior Executive (Specialised Liability)

    • Sep 2003 - Jul 2006
    • Kuala Lumpur, Malaysia

    1. Provided client Service on Specialised Liability class such as Public Liability, Comprehensive General Liability, D & O Liability, Product Liability, Employer’s Liability, PI, Medical Malpractice, etc.2. Undertook marketing functions, helped developing new businesses as well as serviced the company’s corporate clients.3. Ensured the company’s responsibilities and service qualities provided to customers are in line with corporate objectives .4. Ensured that proper documentations are maintained through electronic filing.5. Provided legal support to the department head on liability class broking assignments on contractual and insurance law matters relating to specialized liability broking business.6. Appointed to the company’s Central Working Committee to develop, implement and monitor various business management and documentation procedures which was audited to comply with ISO: 9001:2000 guidelines, as part of an exercise to acquire international standard accreditation. I became a member of the team that achieved the feat of becoming the first ever Insurance broking firm to have been accredited with the MS ISO 9001:2000 which was officially entered into the Malaysian Book of Records.

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  Malaysian Broadwide Adjusters (Malaysia)

  • Kuala Lumpur, Malaysia

  • Senior Insurance Loss Adjuster

    • Aug 2000 - Jul 2003
    • Kuala Lumpur, Malaysia

    1. Investigated & assessed claims for potential misrepresentation, non-disclosure, claims simulation or self-inflicted losses or other fraudulent acts by the claimant.2. Conducted site investigations to analyse, verify and determine causes of reported risk occurrence to prepare accurate and detailed adjustment reports for principal insurance clients.3. Liaised with regulating public authorities (Police Department, Fire Brigade, Government Hospitals etc.) to obtain reports to determine the authenticity of the claim.4. Conducted and carried out cost analysis on the damages by engaging specialists to help prepare reasonable adjustments.5. Assisted senior management to devise marketing plans to increase company’s ‘Insurance Adjusting Business’ revenue.6. Helped devise programs for the higher management to enhance customer relationship through relationship marketing plans.7. Prepared periodical reports for the Marketing Manager and the Company’s Managing Director on ‘departmental’ business achievements.