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Tapiwa Shoniwa is a seasoned IT professional with a strong background in management, project management, and sports management. Holding a distinction in his International Sports Management Diploma from Boston City Campus and a Sports Management & Coaching Diploma from African Christian Training Centre, Tapiwa has developed a unique blend of technical and leadership skills. With certifications in CompTIA Cloud Essentials+, Executive Presence on Video Conference Calls, ITIL Foundations, and PRINCE2 Foundation Certificate, he excels in driving business growth through innovative IT solutions and strategic project management.

Credentials

  • CompTIA Cloud Essentials+ Certification
    CompTIA
    Sep, 2023
    - May, 2026
  • Executive Presence on Video Conference Calls
    LinkedIn
    Mar, 2020
    - May, 2026
  • Productivity Tips: Finding Your Productive Mindset
    LinkedIn
    Mar, 2020
    - May, 2026
  • Time Management: Working from Home
    LinkedIn
    Mar, 2020
    - May, 2026
  • Working Remotely
    LinkedIn
    Mar, 2020
    - May, 2026
  • ITIL Foundations
    lynda.com
    May, 2015
    - May, 2026
  • ITIL® Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    May, 2015
    - May, 2026
  • Managing Small Projects
    lynda.com
    May, 2015
    - May, 2026
  • Network Troubleshooting
    lynda.com
    May, 2015
    - May, 2026
  • PRINCE2® Foundation Certificate
    AXELOS Global Best Practice
    May, 2015
    - May, 2026
  • Virtualization Essential Training
    lynda.com
    May, 2015
    - May, 2026
  • ICDL
    ICDL Africa
    Aug, 2014
    - May, 2026
  • Intel Teach Program
    Intel Corporation
    Aug, 2013
    - May, 2026
  • e-Learner Trainer
    ICDL Africa
    Jun, 2012
    - May, 2026
  • ICDL Trainer
    ICDL Africa
    Jan, 2009
    - May, 2026
  • ICDL
    ICDL Africa
    May, 2008
    - May, 2026
  • PRINCE2® Practitioner Certificate in Project Management
    AXELOS Global Best Practice
    Dec, 2015
    - May, 2026

Experience

  • Astria Learning
    • Lusaka, Zambia
    • Project and Training Coordinator
      • Mar 2018 - Present
      • Lusaka, Zambia

      At Astria Learning, we offer full scale implementation and hosting of enterprise level learning environments and data management platforms that make it easy for institutions and organizations to revolutionize Education through development of products and services to elevate educational managment to the global audience. -At Astria Learning I am part of the team that looks to offer solutions catered to the region, namely private and public institutions inclusive of government entities and stakeholders. -My role within our team that oversees our solutions is to provide technical support throughout the solution sales and deployment pipeline.

    • IT Consultant & ZOHO Partner
      • Sep 2016 - Present

      IT Service Management & Project ManagementConsulting solutionsOur solutions are supported by our profound insight into various industries and our diversified yet extensive experience acquired over the years from clients engaged as partners in their various businesses and industries. We offer the industry solutions that address the unique challenges that our client’s industry and business meet as well as their needs to reach various target marketsConsulting servicesOur service line has experienced personnel and provides exceptional and real-world all-inclusive services in solving the challenges faced by our client with seamless integration and end to end services. We provide solutions to our clients that strive to ensure optimum business success.IT Management • IT Service Management • Service Strategy • Service Design • Service Transition• Service operation •Continuous Service Improvement • SLA Management • Staff Training & Development •IT Services Financial Management• Prince2 Methodology • ICDL Trainer Project Planning/Management • Quality Improvement • Customer Relations Management • Deployment & Installation • Project Implementation • Project Delivery • Vendor Management • Contract Negotiation • Resource Management• IT Integration

    • Certified Belina Payroll Dealer
      • Dec 2016 - Present

      BELINA PAYROLLThe reality of business the world over is captured by the famous phrase, “Time is money”. Belina Payroll has been working hard since 1993 to deliver innovation, fresh ideas and user-friendly technology for the payroll and workforce-management environments. We are committed to providing value-for-money software that increases efficiency and reduces overall costs for our clients.PAYROLL• 20 years of experience in payroll software in Zimbabwe• Comprehensive features• Onsite Implementation & Training included in new sale price• Free email and telephone support• Road support team available to assist you on-siteHUMAN RESOURCES• HR Module inclusive with payroll licence• Document capture into database• Disciplinary matters• Staff assessments• Training Promotions• And much moreBIOMETRIC TIME CONTROLOur Biometric Time Control solution maximizes your ability to manage the value of the time worked by employees and encourage productivity and attendance discipline. Belina’s Time Control product is able to:• Record clocking times using our Biometric terminals• Automatically calculate overtime, short-time and leave based on your shift rotation• Export approved times to your payroll system and seamless integration with Belina Payroll through the import of all data onto payslip• Display on-site presence or absence through the extensive reports or Belina Payroll’s Self Service Module web interface• Record time worked against different job codes• Produce a variety of reportsWe are constantly adding new features to the software and developing our product for local needs and applications. We bundle our Time Control software together with the Biometric terminal hardware on a quarterly licencing basis to provide unbeatable value for money and a satisfaction guarantee for each client.

    • IT Systems Manager
      • Jan 2016 - Oct 2016

      To ensure maximum availability of computer systems throughout LET; Responsible for the provision of IT infrastructure services including desktop, Applications, Local or Wide area networks, IT security and telecommunications; Ensure effective on-going support for all systems in use by LET, ensuring that the service provided to users is the highest possible within the resources available. Tutoring IMYC and IGCSE IT classes.KEY ACHIEVEMENTSInitiate ICT Infrastructure redevelopment strategy that focused on ICT’s re-alignment with the Lechwe Education Trust vision. Ascertaining projects and their relevant solutions that align with the school’s vision as well as creating an effective action plan and follow through on an adaptable timeline.

    • ICT Tutor
      • Jan 2016 - Oct 2016

      Tutoring IMYC and IGCSE IT classes.

  • Educore Services
    • Solwezi, North-Western, Zambia
    • MULTI ROLE- IT Integration & Training Coordinator, IT Administrator, IT Project Implementation
      • Dec 2013 - Dec 2015
      • Solwezi, North-Western, Zambia

      Successfully managing the delivery of projects, and for providing managerial support for all the projects conducted by the company and responsible for providing monthly financial and technical updates of any known issues/risks to Senior Manager. Positively working as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support, customer service to staff and liaison to 3rd party service providers.Achievements:The efficient provision of IT infrastructure services including desktop applications, Local or Wide area networks, IT security and telecommunications for the 3 Educore school groups and Academy. These range from private to low cost.Productively costing, estimating and planning projects. Identifying, costing and processing any contract variations with the IT Director for ensuring best value is obtained for the project including supplier base, use of internal and external resources. Writing detailed and summarized project progress reports, tracking activities against the project plans, organizing, facilitating and managing of 12 projects.Development and implementation of new systems and processes centered on service delivery frameworks (ITIL and PRINCE2), to have an overview of all operational, service delivery activities within the IT department and re prioritize as instructed;Productive continued development of a strong technical understanding as a site manager within a several hundred-user, mixed-platform environment, successfully managing and monitoring of IT user accounts as well as supporting a multi-site IT infrastructure.

    • Zimbabwe
    • Primary and Secondary Education
    • 1 - 100 Employee
    • IT Administrator and IT Teacher
      • Jan 2008 - Dec 2013

      At Ruzawi I was brought on board to set the wheels in motion for IT. It was a part of the school that was lagging behind in terms of development and marketability to the students, staff and community.Achievements:Successful development and deployment of an IT project plan that involved infrastructure development and management through an initial lease agreement, manage and coordinate network upgrade project. Implementation of E-Learning platform Elearner by ICDL and MIS STAR.Developed of a good technical foundation as an IT administrator within a 250-user, mixed-platform environment. As well as updating and monitoring IT user accounts, supporting IT infrastructure of at least 50 employees with over 100 devices and firewall management with Antamedia filtering and monitoring software.Site Accreditation for Testing and being the accredited trainer.Managing and teaching the schools e-Learning platform for over 200 children across various ages.Teaching students and staff the latest computer skills and raising the schools literacy and technology awareness.Working closely with other teaching and school staff to create an IT integration curriculum which focused on project based learning in collaboration with class teachers.Outside of IT I am involved in various sporting disciplines that I am qualified/experienced to coach.

    • Sports master
      • Jan 2008 - Dec 2013

      • Outside of IT I am involved in various sporting disciplines that I am qualified/experienced to coach.o Zimbabwe Schools U13 Boys Hockey Coach 2009o Easterns U13 Boy Hockey Coach 2009-13o Coached 2nd Place in SADC Hockey Tournament 2009o Specialist Hurdle and sprint coach with district winners yearly 2008-13

    • Zimbabwe
    • Education Administration Programs
    • 1 - 100 Employee
    • Computer Lab Assistant & Sports Facilities and Equipment Administrator
      • Jan 2004 - Jan 2008

      At Watershed College, I was brought in to the computer department as I was currently studying for my national certificate. It was an opportunity to put all I was learning into practice. I would assist classes and ICDL examinations.On the sporting side I joined as a Hurdles specialist coach but I went on to be the assistant school team coach. I went on to do Hockey with success, initially as Development and goalkeepers coach for both girls and boys. My goal was to ensure that the junior teams up to standard in terms of skills and technical ability. I was promoted to Head coach for Girls and Boys hockey. Other roles I had were junior coach for cricket and rugby, schools chief starter for athletics and swimming events. Administrating all the sporting facilities, equipment and the staff who work within these facilities.

    • Sports Master
      • Jan 2004 - Jan 2008

      On the sporting side I joined as a Hurdles specialist coach but I went on to be the assistant school team coach. I went on to do Hockey with success, initially as Development and goalkeepers coach for both girls and boys. My goal was to ensure that the junior teams up to standard in terms of skills and technical ability. I was promoted to Head coach for Girls and Boys hockey. Other roles I had were junior coach for cricket and rugby, schools chief starter for athletics and swimming events. • On the sporting side. Please note key successes below. o M.C.D U17 Boys Hockey Coach-3rd place for I.P.T 2004/6o Zimbabwe Schools U17 Hockey Boys-Ass Coach 2006-07 o Watershed Boys and Girls Hockey Coach 2005-08 o Specialist Hurdle and sprint coach with provincial winners 2005-07

    • Sports Master
      • Jan 2003 - Dec 2003
      • Harare, Zimbabwe

      Sports MasterAt Churchill I was the Head Coach for Indoor and Field Hockey. I was the first coach in the School’s history to reach the Mashonaland Indoor Finals and the Quarter Finals at the Inter-Cites Tournament.

Education

  • 2006 - 2007
    Boston City Campus
    International Sports Management Diploma;(Boston City Campus & Business College) -DISTINCTION
  • 2006 - 2007
    African Christian Training Centre
    Sports Management & Coaching Diploma;(African Christian Training Centre) –DISTINCTION

Suggested Services

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Industry Focus. “Education Management”

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