Experience

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  National Biscuits & Confectionery Co. Ltd.

  • Jeddah, Saudi Arabia

  • Head of Quality and R&D

    • Oct 2016 - Present
    • Jeddah, Saudi Arabia

    Quality:- Implementation of quality and food safety management systems and its continuous improvement through robust internal audits, trainings of core teams, reward and recognitions of team, and regular updates as per new amendments in ISO 9001 and FSSC 22000.- Compliance to updated standards of SFDA.- Supplier qualification, audits and approval.- Audits and approvals of warehouses located in plant and across the kingdom. - Training and development of functional and cross function team.- Continuous improvements in consumer customer service programs (timely response to complaints and its RCAs and corrective actions, producing products which shall meet or exceeds the expectations of valuable consumers which keep us in business).- Continuous improvements in food safety line designs through amendments in existing processing lines to comply food safety norms and planning the new lines with project team which shall meet or exceeds all food safety requirements. Research and Development:- Development of NPDs in Snacks (chips, popcorn and extruded products) and Biscuits (dry, filled, sandwich biscuits, Maamoul, rolled and flat wafers) as per demand from marketing team.- Development of packaging materials as per market dynamics and trend which shall be innovative and provides better barrier properties and keep product fresh till its shelf life.- Modification of existing product as per the new regulations of SFDA without disturbing product taste profile.- Lead the team responsible for productivity initiatives and cost saving projects.- Development of comprehensive raw, packaging material and finished goods specifications.- Continuous improvements in shelf life studies and sensory evaluation and consumer panel tests (CPT) process.- Analysis of raw and packaging materials positive and negative variances, give away in FGs and implementation of corrective actions to reduce the variances.Training and development of functional and cross function team.

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  Mondelēz International - Nabisco Arabia Co.Ltd

  • Dammam, Eastern, Saudi Arabia

  • Quality Assurance Manager

    • Oct 2000 - Oct 2016
    • Dammam, Eastern, Saudi Arabia

    Main responsibilities:- Responsible for implementation and maintenance of Quality Chain management system (QCMS) plus ISO 2200 (FSSC, BSI – PAS220; 2008) and ISO 9001 systems.- Performing suppliers and warehouses audits in the GCC region- QM pillar lead of IL 6S- Design and development of statistical process control of existing product as well as new products approved by R&D.- Contribution in NPDs through product safety design and start ups - Core and non core team development through education and training.- Responsible for dealing with sFDA (local regulatory body in Saudi Arabia) and other authorities like U.S. Army audits, DNV and McDonald’s audit- Responsible for quality budget preparation and it's timely expenditure.- Dealing with customer/ consumer complaints.-Organizing management review meeting with plant management and presenting quality systems update and recommends proposals for improvements.- Providing support for external biscuit manufacturer in terms of quality system implementation and maintenance.- Part of the team who leads productivity projects ( line utilization and efficiency improvement).- Leading consumer inspire quality drive in the plant.- Developing quality systems internal auditors within the organization- Participation in best of best (BOB) programs of cost saving and productivities in different Mondelez international plants.- Served as acting Plant Manager

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  Al Babtain Biscuit Manufacturing and Food Stuff Co

  • Riyadh - Saudi Arabia

  • Head of Quality Assurance

    • Oct 1999 - Jun 2000
    • Riyadh - Saudi Arabia

    Main Responsibilities- Implementation of quality management system- Strengthen Raw /Packaging material/packaging and FG control .- Online process control- Training and development of people- Development of SOPs.- Recommendation of quality improvement plans to GM

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  Lotus chocolate company ltd

  • Narsapur, Hyderabad -India

  • Production Supervisor

    • Sep 1998 - Aug 1999
    • Narsapur, Hyderabad -India

    Main responsibilities:- Responsible for manufacturing chocolate (in chocolate plant) as well producing cocoa powder, cocoa butter and chocolate liquor in cocoa processing unit (located adjacent to chocolate processing plant) side by side in the same shift.-Planning of raw and packaging material.- Achievement of daily production targets.- Maintaining inventory of raw material and finished product , taking corrective actions in case of variance- Manpower handling: Allocation of operators and labors based on their skills to different work stations.- Maintaining line efficiency by proper changeover, and effective preventative maintenance control.

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  Enkay Texofood Industries Ltd.

  • Wapi- Gujarat

  • Officer Qulaity Assurance

    • Aug 1997 - Aug 1998
    • Wapi- Gujarat

    - Responsible for online process control.- Maintaining documents and records as per ISO system.-Checking quality of the product online with respect to all quality parameters including checking of package integrity on hourly basis.-Responsible for release for release of bulk juice batches for production after quality inspection.-In later stage worked as supply chain quality officer where handled claims made by the distributors due to quality issues located in different metropolitan cities in India through visiting and inspecting the product in their warehouses