Experience

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  The Dominion Group

  • Baltimore, Maryland, United States

  • Maintenance Coordinator

    • Oct 2022 - Present
    • Baltimore, Maryland, United States

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  Related Management Company

  • Baltimore, Maryland Area

  • Occupancy Specialist- COS

    • Dec 2015 - Sep 2022
    • Baltimore, Maryland Area

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  Housing Commission of Anne Arundel County

  • Assistant Property Manager

    • Jan 2015 - Dec 2015

    • Assist with the effective management of properties. • Maintain compliance with HUD funding and agency requirements. • Work with the waiting list specialist to certify potential tenants, conduct briefing and orientation sessions to prospective tenants and market units to applicants to ensure occupancy in a timely manner. • Collect rents as required. Work with Property Manager and accounting department to post rents. Prepare maintenance billing statements, delinquent account statements, and notices for nonpayment of rent and other violations. • Coordinate with Services Staff the status of client accounts. • Prepare new leases and secure tenant signatures. Prepare re-certifications lease renewals, interim adjustments, and other documents. Perform beginning inspections as to condition prior to leasing and report to ensure that units are being maintained according to tax credit required housing quality standards.

• 

  Blue Ocean Realty LLC

  • Baltimore, Maryland Area

  • Assistant Property Manager

    • Oct 2012 - Aug 2014
    • Baltimore, Maryland Area

     Supervised maintenance and porter staff daily making sure the grounds of the communities are appealing to the eye. Responsible for making sure the ticket count of maintenance orders was kept at a minimum. Followed up with residents about their experience and the quality of work our maintenance displayed. Collect rent, scan and enter all rental payments into Yardi software. Kept track of all ledgers and delinquency. Made sure all rental payments were entered into the system by the 5th of every month. Responsible for obtaining rental applications, leasing/ sales for 7 residential communities reaching a set sales goal of 95% or higher occupancy rate created by the regional and property manager.  Walking all units that have been vacated and creating a move out portfolio consisting of move out photos, assessments of damages made in the apartments, the cleanliness in which the apartments were kept, obtaining the payment history of the resident from Yardi.  Responsible for outreach and marketing for all seven communities, creating ads on Craigslist, creating flyers that are to be passed out around the community, going to prospective businesses such as section 8 housing department, MBQ housing, social services building etc.  Conducting the "signing of the lease" move in process by creating the lease and necessary addendum's, explaining the lease for all future residents.  Filing all work orders, rental payments etc. Checking and responding to all messages from prospects and resident. Place orders for office supplies.Schedule appointments for contractors.  Create P.O. numbers and processing invoices for contractor to perform necessary work. 

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  Pennrose

  • Baltimore, Maryland Area

  • Sales and Leasing Consultant

    • May 2011 - Aug 2012
    • Baltimore, Maryland Area

     Answered phone calls and responded to issues in a timely manner.  Established rapport with future residents and visitors providing information about the community. Giving tours around the community and touring inside apartment homes. Leased apartment homes to future residents, input applications into Yardi system and achieved necessary sales goals/move-in goals at a 95% or better. Prepared move-in packages for new residents. Conducted move-in orientations upon the residents' contractual agreement with the property to ensure that all rules and regulations of the agreement was identified and noted.  Completed the Tax Credit training which is a program established by the federal government tailored to assist individuals who fell within a particular tax bracket. Completed the tax credit analysis for potential residents, assessed the residents annual income to assist in determining the monthly rental agreement according to the Prepared paper work  Performed daily marketing strategies by posting advertisement on Craiglist, doing outreach in the community 3 times a week passing out fliers and providing information about the community. Performed daily duties such as faxing, preparing memos, making copies etc. Ordered Office supplies on a needed basis

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  David S. Brown Enterprises, Ltd

  • Baltimore, Maryland Area

  • Leasing Professional

    • Jan 2010 - Oct 2010
    • Baltimore, Maryland Area

     Handled all maintenance ticket request Answered phone calls and responded to issues in a timely manner.  Collected and processed rent payments from tenants on a monthly basis. Established rapport with future residents and visitors. Leased apartment homes to future residents, input applications into Yardi system and achieved necessary sales goals/move-in goals. Prepared move-in packages. Conducted move-in orientations upon the residents' contractual agreement with the property to ensure that all rules and regulations of the agreement was identified and noted. Performed various duties assigned by Property Manager or Leasing Manager Planned and coordinated meetings for the property and regional manager by ordering lunch, preparing data for monthly goals that were previously set for that month.

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  IHG - InterContinental Hotels Group

  • Baltimore, Maryland Area

  • Banquet cook

    • Oct 2007 - May 2009
    • Baltimore, Maryland Area

    Responsible for cooking appetizers, entrees, sauces etc. for large parties. Read and interpret BEO's (Banquet event orders). Plate- up all entrees for banquets in a timely manner making sure all food presentation is correct and pleasing to the eye.

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  Maryland Management company

  • Baltimore, Maryland Area

  • Leasing Professional

    • Feb 2006 - Jan 2007
    • Baltimore, Maryland Area

    Handled all maintenance requests, filed all maintenance tickets Answered phone calls and responded to issues in a timely manner. Collected and processed rent payments from tenants on a monthly basis. Established rapport with future residents and visitors. Leased apartment homes to future residents, input applications into Jenark system and achieved necessary sales goals/move-in goals. Prepared move-in packages. Conducted move-in orientations. Performed various duties assigned by Property Manager or Leasing Manager.