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Experience

    • Retail Sales Executive
      • Sep 2016 - Present

    • Retail Executive Supervisor
      • 2019 - Dec 2023

    • User Growth Executive- Country Team Lead
      • Mar 2022 - Present
      • Lusaka, Lusaka Province, Zambia

    • TELF online Teacher of English
      • Feb 2020 - Dec 2023
      • Japan

  • MTN Zambia
    • Lusaka, Lusaka Province, Zambia
    • Call Center Agent
      • Apr 2016 - Oct 2016
      • Lusaka, Lusaka Province, Zambia

      • Respond to customers’ needs and queries with a consistent and accurate message concerning products and services.• Provide timely feedback• Ensure that all walk in customers are attended to promptly and cordially.• Market products and services to customers• Disseminating information to customers

Education

  • 2011 - 2015
    The University of Zambia
    Library and Information Science

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