Experience

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  Enoch Pratt Free Library & Maryland State Library Resource Center

  • United States
  • Libraries
  • 300 - 400 Employee

  • Office Supervisor

    • Aug 2016 - Present

    Oversee the circulation functions in a branch library; train office support staff.Perform routine/repetitive circulation and office support duties. Register customers for library cards and maintain customer library records; charge and discharge library materials; handle customer registration problems; provide explaination of circulation regulations to customers.Collect fines and fees as well as cash from the sale of Pratt Library logo items; operate cash register; balance cash register and reconcile cash receipts at closing.Act as liaison between between branch clerical staff and Central Circulation as needed.Operate a variety of standard office and library machines; type letters, forms and other documents as required.Answer telephones; answer directional questions and refer customers to appropriate personnel; assist customers with operation of library equipment. Perform other related duties as assigned.

  • Circulation Supervisor

    • Jul 2015 - Jul 2016

  • Office Assistant III

    • Oct 2002 - Aug 2015

    My duties at the branch include but are not limited to; Checking books in and out of the system, assisting patrons with getting library cards, data entry using the workflows system, shelve and put books in order, process and display mail, order supplies, type meeting minutes, helped with various programs, helping patrons on the computer, and answering the telephone and represents my branch in a professional and businesslike manner

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  Baltimore City Community College

  • Office Assistant

    • Aug 1998 - May 2004

    My duties included but were not limited to; filing, helping students with grievances by directing then to the right staff, answering phones, and supervising other work study students.