Experience

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  One Crna Gora

  • Podgorica, Montenegro

  • Project Portfolio, Product Delivery and Digital Channels Manager

    • Mar 2022 - Present
    • Podgorica, Montenegro

    As a manager I am responsible for overseeing team involved in Project Portfolio management, Product Delivery and Digital Channels development. My focus is on aligning our initiatives and projects with the company`s vision and executing Digital Strategy that enhance user experience and contribute to business growth. Key Responsibilities:- Leading the Portfolio, Digital Channels and Product Development team to ensure the development and delivery of projects in line with our vision and digital roadmap.- Managing the company`s project portfolio with precision to ensure execution in alignment with our overarching objectives.- Developing comprehensive strategies for our self-care and e commerce platforms that meet user requirements while aligning with goals.- Prioritizing projects, across the company based on business plans, strategic targets and current priorities to optimize resource utilization and overall effectiveness.

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  ESG Adria Summit

  • Communications Lead

    • Oct 2023 - Present

    In addition to my professional and advocacy work, I am enthusiastic about communications, innovations and sustainability. Part of ESG Adria Summit project in Montenegro.

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  Women on Boards Adria

  • Communications Lead

    • Oct 2023 - Present

    In addition to my professional work, my passion extends beyond the corporate realm — I am deeply committed to promotion gender equality and women's empowerment. Actively contributing to this cause, I proudly serve as a member of the Communications team at the non-for-profit org Women on Boards Adria.

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  Montenegrin Ministry of Public Administration, Digital Society & Media

  • Podgorica, Montenegro

  • Digital Advisor to the Tamara Srzentic, Minister of Public Administration, Digital Society & Media

    • Feb 2021 - Apr 2022
    • Podgorica, Montenegro

    Digital advisor to the Tamara Srzentic, Minister of Public Administration, Digital Society and Media, 2021 – 2022, as a part of the project “Entrepreneurs in Residence”. Project “Entrepreneurs in Residence” a.k.a. “Saradnici u inovacijama” (lng. MNE) implies private-public partnership and collaboration, where professionals from the private companies are assigned on voluntary basis, to work on digital transformation projects with the aim of transferring good corporate practice to public administration, especially in the area of digital transformation, project management, process optimization, business organization etc.Through the strengthening of the private-public partnership and introduction of project “Entrepreneurs in Residence”, it was ensured best experts from private industry are engaged for some time to work on specific digital governmental projects in the field of digital transformation, which contributes to the digital acceleration of the society and digitalization of Montenegro. As a part of this initiative, had chance to work on:- Creation of national program for Attracting Digital Nomads in Montenegro 2022-2025, with Action plan for 2022.- Digital initiatives within Ministry: Digital Academy, Montenegro Digital, Digital Transformation Strategy of Montenegro 2022 – 2026 and other projects.- Digital initiatives with focus on the process of Montenegrin digital transformation of public administration and society, as well as on development of new digital services for citizens and businesses.- Advisory and preparation of the Minister and her associates on strategic digital topics and work on all other digital initiatives requested by the Minister.

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  Telenor Crna Gora

  • Montenegro
  • Telecommunications
  • 1 - 100 Employee

  • Digital Channels and Product Delivery Manager

    • Feb 2021 - Mar 2022

    Main responsibilities;- Lead Digital Channels and Product Delivery team in order to develop and deliver all relevant projects in line with company strategy and digital roadmap;- Responsible to create, follow and deliver Digital Strategy which will respond to all customer needs and company goals; - Responsible for product deliveries in the entire domain of BSS systems, digital channels and portfolio execution;- Manages strategic projects and is responsible for overseeing all projects led by team members.

  • Scrum Product Owner® (CSPO®)

    • Oct 2018 - Feb 2021

    Responsibilities:• Take lead of scrum team as the Product Owner; Provide vision and direction to the Agile development team and stakeholders throughout the project and create requirements;• Responsible for product delivery across CRM, Biling and digital channels;• Plan and prioritize product feature backlog and development for the product across digital channels; Define product vision, road-map and growth opportunities; • Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy;• Collaborates with relevant stakeholders, Project Managers, Scrum Master, Solution and Business Architects and Business Analysts to define high level solution and build release plans reflecting company’s priorities; Work with other Product Owners to understand use cases, features, business & technical domain rules and overall product goals;• Lead sprint planning meetings with the Scrum team reviewing previous and current sprint, stating the sprint goal, explain feature priorities and guiding the team on the deliveries required to meet the sprint goal;• Lead sprint review and demos of delivered capability and value to the business stakeholders;• Work with UX designers and other business stakeholders to ensure user experience improvements across key journeys delivered by the product;

  • Digital Experience Expert

    • Mar 2018 - Oct 2018

    Main responsibilities: • Creating, maintaining, improving and developing online channels with a focus on self-care channels and online shop;• Performs role of Product owner for relevant agile teams: gathers and sets requirements from stakeholders of self-care channels and keeps track of their execution & translate business requirement to clear and precise user stories (development requests).• Development of self-care channels: having the overview and being involved in what is implemented on channels, assessing if it is in line with strategy and the whole system.• Consulting role for stakeholders of different channels in regards to future technical development of channels. • Manage all Telenor smartphone applications with the goal of merging all functionalities into least number of apps and constantly improving interface with customer in focus.• Define and organize end2end channels performance criteria, measurements and quality control.• Creates and continuously improves the online shop interface to promote the online sale of telecommunication services.• Develops an online self-care strategy including processes, cost analysis and investment aligned with internal senior stakeholders & translate the strategy in a detailed yearly roadmap.

  • Digital Experience Specialist

    • Aug 2014 - Mar 2018

    Job overview:- In charge of creating and constantly improving all Telenor online sales and self-care channels including webshop, smartphone applications and self-care portal in order to provide best in class digital experience by focusing on customer-centred service, sales and engaging communication.- Project manager for group of online sales and self-care products. - Working closely with marketing and web development teams to ensure the design, implementation, and administration of the company's online portfolio for the purpose of smooth business-to-business and business-to-customer transactions.

  • Consumer Prepaid Segment Specialist

    • Feb 2014 - Aug 2014

    Responsible for:Responsible for implementing a strategy for a selected group of products/services for Prepaid segment in accordance with the overall strategy for the company, project management of projects related to Prepaid and Broadband segment, development of mobile products and digital services from the design/definition to the implementation. Working on business cases, forecasting future sales, creation of project documentation, development and implementation of marketing campaigns.

  • Consumer Services Specialist

    • Apr 2013 - Feb 2014

    Job overview:- Developing and implementing Broadband and Consumer services strategy in accordance with the overall strategy for the company;- Project management of Broadband projects;- Project management of Consumer services projects and related initiatives;Responsibilities:- Development and implementation of business plans,- Reporting and analysis of sales results,- Forecasting future sales and coordinating marketing activities regarding broadband large screen,- Responsible for go-to-market process and developing propositions in collaboration with Consumer segments,- Introduces and maintains Consumer services,- Coordinating marketing activities regarding Consumer services.

  • Product Development and Management Specialist

    • Aug 2012 - Apr 2013

    Product Development and Management Specialist responsible for end2end product development and management of mobile data services with special focus on Consumer Segment. Responsible for product development of digital services from the design/definition to the implementation and finally handover of the final product to business process (service launch). During development phase of products main responsibilities are: Leading cross functional teams on projects for digital services with strong cooperation with CMO and Tech. Divisions (Marketing, Sales, Customer Service, Billing, Technical and operations, IT), creation of project documentation and supporting other departments in launch and post-launch phase.

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  Studio Moderna

  • Podgorica, Montenegro

  • Internet manager

    • Dec 2010 - Mar 2012
    • Podgorica, Montenegro

    Internet sales manager. Managed the activities of Studio Moderna Montenegro e-commerce sites: www.dormeo.me; www.top-shop.me; www.kosmodisk.me; www.delimano.me; www.walkmaxx.meSpecialties: Internet marketing, E-commerce, Search Engine Optimization (SEO), Search Engine Marketing (SEM), Copywriting, E-mail marketing, Social Media activities, WordPress, Website management, Dreamweaver.